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#1
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Renewed 2 x Ultimate upg & Sup - Complete Plug-In Bundles still expiring?
Anyone can shed some light here I would be thankful
I paid for 2 x upgrade and suppurt yearlies for my 2 Ultimate systems. - and received (in ilok release date expire) info that the support has been extended for a year. But the Avid Complete Plug-In Bundles still shows that they will expire by the end of this month - should there be new licenses for those? Or is that built into the ultimate ilok asset (I doubt that though) Nothing in my "Products not downloaded yet". I did purchase 2 x Avid Complete Plug-In Bundles separately for 2 other vanilla systems at the same time. I hope that did not confuse the issue? Am I missing something? Cheers stef
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Mac 16 Core 7,1 -Os 10.15.7 - 96 gb Ram - Pro Tools 2022.6 Ultimate in 5 suites - MTRX Studio -S6 26-5-D - Sync HD - Video Satelite (Symphony 2022.5, AJA Kona 3g) Pro Protools 2022.6 Vanilla in 21 x Recording and Edit suites. Mac 6,1 Mac Mini, Mac Mini M1, Mac Studio Pro, Mac Studio Max Mediacomposer 2021.12 on AJA Kona 3g / XT I/O x 3 suites. Multiple Avid S1, S3 & Docks |
#2
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Re: Renewed 2 x Ultimate upg & Sup - Complete Plug-In Bundles still expiring?
Annual licenses get refreshed around their end date, so this is normal. I'll look for your account and make a note to check your licenses just to be safe.
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#3
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Re: Renewed 2 x Ultimate upg & Sup - Complete Plug-In Bundles still expiring?
"Annual licenses get refreshed around their end date, so this is normal."
Too close for user-client-comfort. Date should follow license don't you think? better just include the bundle to match license. i.e. rent , annual, perpetual...
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(Help us Help You)<<<click here Profile-System Tracks: https://www.n1m.com/datatunesdetroit Apple Music https://music.apple.com/us/search?term=DatatunesDetroit Last edited by DetroitT; 11-04-2018 at 02:29 PM. |
#4
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Re: Renewed 2 x Ultimate upg & Sup - Complete Plug-In Bundles still expiring?
Checked your accounts. Your Pro Tools Ultimate plans include Avid Complete Plug-in Bundle licenses but you also have individual Plug-In Bundle products. I'll start a support case to clarify instead of posting account/iLok info here.
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#5
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Re: Renewed 2 x Ultimate upg & Sup - Complete Plug-In Bundles still expiring?
Thank you Jeffro - your support is A-M-A-Z-I-N-G! :)
It actually helped me a great deal to get the right authorizations grouped together. Much appreciated!
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Mac 16 Core 7,1 -Os 10.15.7 - 96 gb Ram - Pro Tools 2022.6 Ultimate in 5 suites - MTRX Studio -S6 26-5-D - Sync HD - Video Satelite (Symphony 2022.5, AJA Kona 3g) Pro Protools 2022.6 Vanilla in 21 x Recording and Edit suites. Mac 6,1 Mac Mini, Mac Mini M1, Mac Studio Pro, Mac Studio Max Mediacomposer 2021.12 on AJA Kona 3g / XT I/O x 3 suites. Multiple Avid S1, S3 & Docks |
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