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#11
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
To make sure that there was no conflict between EuCon any other control, I have removed any non standard remote devices from the studio setup and performed a reset on the EuCon Remote Device.
This unfortunately had no effect. And one more detail: Cubase actually always crashes now with this project. Once selecting the tracks screen, EuCon freezes. When closing and reopening the App, Cubase will crash after a few seconds. When I quickly close the App and switch off the Mix panels, Cubase stays active. (The EuCon Remote Device Version in Cubase is: 7.3.0.6 built on Jan 16 2020 12:17:12) |
#12
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
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I'll send this as a PM as well. I've used the 'Collect Support Files' option after the EuCon connection got lost and Cubase crashed. Thanks, Patrick |
#13
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
In the EUCON Control Panels where you can add HUI/Mackie devices....do you have any Apps in there ?
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#14
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
Yes! I indeed added Cubase 10.5. I was trying to find out if I could use Mackie Control to enable track visibility, but could not get this to work. I forgot removing this.
I have now removed it and restarted EuCon. The same issues still happens however. So removing the App did not resolve this. |
#15
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
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#16
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
Indeed very wel spotted!! ;-)
Thanks for your immediate response, tests and for bringing this to the engineers! I'm happy to help with any further testing or debugging, in case this might be helpful. Thanks, Patrick |
#17
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
Thanks for your feedback!
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Thanks! |
#18
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
Can you save out your Cubase Prefs and post them so we can load them here?
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#19
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
Hi Eddie,
I've just noticed your request. I did not spot this earlier (and will need to see how to switch on email notifications for this message board) I have just uploaded the Cubase profiles folder. Please find a link in a PM. Thanks, Patrick |
#20
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Re: Control App freezes (Eucon gets disconnected) with larger number of tracks in Cub
We have finally managed to reproduce this in house, so a lot closer to a fix now.
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