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Old 07-06-2017, 11:50 AM
correndejohnson correndejohnson is offline
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Join Date: Jul 2017
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Default Licensing Issues

I purchased Avid Pro Tools through subscription ( month-to- month).
Pro tools will not let me open, it is saying I do not have the license.
Please help!
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  #2  
Old 07-07-2017, 03:05 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
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Posts: 10,212
Default Re: Licensing Issues

Welcome to the community.

When you purchased and redeemed it online it deposited a license to the iLok User ID you specified. Please make sure you have activated that license to your iLok using iLok License Manager.

If you need additional help it might be best to contact Avid CS since you'll need to provide your account info.
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