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Old 09-16-2013, 05:22 PM
MilesMusic MilesMusic is offline
Join Date: Jan 2000
Posts: 89
Default Avid Store problem

Sorry, but I didn't know where else to post this.

I have been trying to purchase a PT11 upgrade from the Avid store. I have made purchases many times over the years.

I keep getting an error message upon checkout. "Payment Failed"

I have tried 3 different credit cards. I know for a fact that they are all good.

Is anyone aware of any issues with the site?
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Old 09-16-2013, 08:04 PM
nst7 nst7 is offline
Join Date: Oct 2008
Location: Cincinnati OH
Posts: 9,795
Default Re: Avid Store problem

If this is happening, you might consider just buying the upgrade from Sweetwater. You can still buy the download version from them, and get the activation code, etc., sent not long after.
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Old 09-18-2013, 10:21 AM
roberts roberts is offline
Join Date: Jan 2001
Location: Toronto, Ont
Posts: 2,438
Default Re: Avid Store problem

Your IP is blocked I had this problem and I called it in they fixed it it took a couple tries (days) to get it working as I was calling a call centre in Uraguay
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