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Old 02-24-2021, 01:04 PM
stefanboman stefanboman is offline
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Default MTM crashes

Hi,
I’ve recently started getting S6 crashes.
Or that it looses the connection with the Mac.
It’s always more in the afternoon when the control room is slightly warmer.
Not really warm in the room, but maybe 23-24 degrees Celsius.
The MTM doesn’t indicate overheating and displays around 55 degrees.
But it really seems like this is somehow heat related as it almost never happens when the room is cooler in the morning.

What is the operating temperature of the S6?
Can I see in logs what causes the crashes?
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Old 02-25-2021, 05:08 AM
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creativecontrol creativecontrol is offline
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Default Re: MTM crashes

Those numbers of ~ 55C are not very concerning. I would recommend performing a Collect Support Files via WSControl and include the MTM -> send it my way and I will have the logs investigated.

https://www.dropbox.com/s/opd8je76nm...20920.mp4?dl=0


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