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  #21  
Old 07-03-2020, 11:03 AM
Darryl Ramm Darryl Ramm is online now
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Default Re: Pro Tools won't shutdown

Quote:
Originally Posted by John003 View Post
Here it is 2020 and still no fix for this. Whimpy software can't even shut itself down properly. Nobody's ever seen anything like it.
Still no fix for what exactly? There are folks likely talking about different issues in this thread. With OSes apparently all over the place from Windows 7 to 10. Have you described anywhere what exact problem you see? What version of Pro Tools on what OS. Did you post a Sandra Report? Do you have an Avid support incident number... post it here and that may get more help for you.

For example is Pro Tools hanging while saving a session then exiting or while exiting with no session open. What troubleshooting have you have done?

If there was an generic issue with Pro Tools not shutting down hundreds of people would be screaming about it on DUC and... nope. You likely have a problem very specific to your setup and you have to troubleshoot that.

Obvious things to try are: does the window event log show anything interesting? trash prefs, test starting with empty sessions, temp. remove all plugin files, test with peripherals and control surfaces disconnected, check the system is fully optimized, check that no session content is on anything potentially funky like network or cloud storage (including excluding things like user directories, and pref files, are not trying to use network/cloud storage), uninstall or disabled AV software, try a different audio device, test with the latest version of Pro Tools, spin up a clean Windows install and minimum Pro Tools install and test on that...
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  #22  
Old 07-03-2020, 12:43 PM
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Bob Olhsson Bob Olhsson is offline
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Default Re: Pro Tools won't shutdown

I had that problem and updating to the latest version of iLok License Manager solved it.
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  #23  
Old 07-06-2020, 09:40 AM
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Benoni Benoni is offline
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Default Re: Pro Tools won't shutdown

Did a video on this awhile back

FIXED - Pro Tools Automatically Re-Opens After Closing
https://youtu.be/Z3VPA9Ny1EM
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