Sc48 and pt10 32 channels

[rivetheadsound]

So I'm trying to get the 32 channel count going with my sc48. I have v3 software and a demo license of pt10. I did the software and firmware update...and the board now shows 32 FireWire channels...but pt only show the 18. Am I missing something? Could it be because I'm only running pt 10.0 not 10.1 (which I think is the newest). I'm open for suggestions.

[dstagl]

Did you install the FWx driver for ProTools?

Dave

[rivetheadsound]

yes i downloaded and installed the newest 002&003 family drivers

like i said....the board lets me do the 32 channels...and i did the firmware upgrade on my mac. but when i do the venue link option when creating a project, it only goes to 18...and so does the bus options in protools.

[digidesigner]

Originally Posted by rivetheadsound

yes i downloaded and installed the newest 002&003 family drivers

like i said....the board lets me do the 32 channels...and i did the firmware upgrade on my mac. but when i do the venue link option when creating a project, it only goes to 18...and so does the bus options in protools.

No, you need the FWx32 driver for PT, not the 003 driver, clean uninstall everything, install PT and FWx32

[digidesigner]

FWx32 and firmware update link

[digidesigner]

While we are at it, I'll let you know a way for a workaround if you end up having issues with FWx card firmware updater. I had some problems with that. When trying to run the updater for the SC48 FW card, I instantly got a message of Firmware being up to date, even though it obviously was not (19-32 channels grayed out). So I finally had an idea of opening Pro Tools up and THEN running the firmware updater (my FWx32 driver for PT was already installed). So then when PT was running I was finally able to successfully run the Firmware updater for FWx card as well and now everything is cool. Will try to downgrade to PT9 to see if I can make it work too, Robb has said to my colleague at Frankfurt Music messe that PT9 should work too.

[Sheldon Radford]

Hi Brian,

One thing to try is to delete all I/O paths in Pro Tools, and then restore using the Default Paths button. Assuming FWx32 is the device in use this will give the 32 I/O paths you seek. (I'm guessing the 18 paths were left over from a previous I/O setup).

{edit} I just re-read the thread and see that the matter was resolved by installing the FWx32 driver. However you also mention another bug with importing names using VENUE Link. Tell us a bit more about what you're seeing and we'll check it out.

Sheldon