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  #1  
Old 01-29-2009, 04:16 PM
brojd brojd is offline
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Default PTLE 8 with M-box 2 on Macbook causing headache.

Hello all!

I'm a long time digidesign user, but a M-box 2 first timer who's run into some trouble.

The problem is that Pro Tools won't start at all but crashes and leaves an error report for me to send to Apple. (It crashes while loading SignalTools.dpm or sometimes something else)
I've tried with the PTLE8 original download (no PT version installed previously on the computer) and I've also tried with cs 1 installed but the problem remains the same.

After checking the answerbase and the "stickies" on this forum I've also tried disabling bluetooth, airport, firewire networking and repairing my permissions.
Didn't help at all I'm afraid, so now I'm hoping any of you guys might have a solution to this problem.

Cheers / Joakim

My system: OSX 10.5.5 (see next post for error report)

Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 3 GB
Graphics: kHW_IntelGMA950Item, GMA 950, spdisplays_builtin, spdisplays_integrated_vram
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.4.8.0
Bluetooth: Version 2.1.0f17, 2 service, 0 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS723232L9A360, 298,09 GB
Parallel ATA Device: MAT[bleep][bleep][bleep][bleep]ADVD-R UJ-857E
USB Device: Built-in iSight, Micron, high_speed, 500 mA
USB Device: Mbox 2, Digidesign, full_speed, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., full_speed, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
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Command8
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Macbook C2D 2.1 3GB
M-box 2

Last edited by brojd; 01-29-2009 at 04:30 PM. Reason: Clarified topic...
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  #2  
Old 01-29-2009, 04:17 PM
brojd brojd is offline
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Default Re: PTLE 8 cs 1 with M-box 2 on Macbook won't start

Partial Error Report:

Process: Pro Tools LE [227]
Path: /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
Identifier: com.digidesign.ProToolsLE
Version: 8.0.0cs1 (8.0.0f318)
Code Type: X86 (Native)
Parent Process: launchd [108]

Date/Time: 2009-01-29 23:48:01.007 +0100
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 com.digidesign.mixer.stereo 0x1f072c89 Dispatcher + 47483
1 com.digidesign.mixer.stereo 0x1f0a0c9d NewMachOPlugIn + 12951
2 com.digidesign.mixer.stereo 0x1f0a29f3 NewMachOPlugIn + 20461
3 com.digidesign.framework.DAE 0x03f9cf6a FicGetApplicationInterface + 82128
4 com.digidesign.framework.DAE 0x03f9b66b FicGetApplicationInterface + 75729
5 com.digidesign.framework.DAE 0x03f9c7ca FicGetApplicationInterface + 80176
6 com.digidesign.framework.DAE 0x03fe9b5f FicReportExternalEvent + 161695
7 com.digidesign.framework.DAE 0x03fea002 FicReportExternalEvent + 162882
8 com.digidesign.framework.DAE 0x03fc2716 FicReportExternalEvent + 854
9 com.digidesign.framework.DAE 0x03f5c8fd FicMain + 69
10 com.digidesign.framework.DAE 0x03f5c85f InitFic + 139
11 ...gidesign.framework.ProTools 0x0209d3cb Cmn_TypedException<Cmn_ANSIExceptionData>::Cmn_Typ edException(Cmn_TypedExceptionCode<Cmn_ANSIExcepti onData> const&, Cmn_ANSIExceptionData const&, Cmn_StackDump*) + 1852211
12 ...gidesign.framework.ProTools 0x02745c99 Cmn_TypedException<MA_OSErrData>::Cmn_TypedExcepti on(Cmn_TypedExceptionCode<MA_OSErrData> const&, MA_OSErrData const&, Cmn_StackDump*) + 3855305
13 com.digidesign.framework.DFW 0x008ec948 TCommandHandler::PerformCommand(TCommand*) + 86
14 com.digidesign.framework.DFW 0x008ed037 TCommand::Process() + 31
15 com.digidesign.framework.DFW 0x008e2182 TApplication::ProcessEvent(TEvent*) + 26
16 com.digidesign.framework.DFW 0x008e2068 TApplication::WakeUp() + 64
17 com.digidesign.framework.DFW 0x00955268 TApplication:oMakePrivateViewServer() + 3340
18 com.apple.HIToolbox 0x90358303 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
19 com.apple.HIToolbox 0x9035773d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
20 com.apple.HIToolbox 0x903575a2 SendEventToEventTargetWithOptions + 58
21 com.apple.HIToolbox 0x90385f14 ToolboxEventDispatcherHandler(OpaqueEventHandlerCa llRef*, OpaqueEventRef*, void*) + 356
22 com.apple.HIToolbox 0x903586bc DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
23 com.apple.HIToolbox 0x9035773d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
24 com.apple.HIToolbox 0x90374092 SendEventToEventTarget + 52
25 com.apple.HIToolbox 0x903e0c60 ToolboxEventDispatcher + 86
26 com.apple.HIToolbox 0x903dd4ba RunApplicationEventLoop + 222
27 com.digidesign.framework.DFW 0x00943ce9 DFW_EventLoop::RunApplicationEventLoop() + 11
28 com.digidesign.framework.DFW 0x008e22a1 TApplication::Run() + 45
29 ...gidesign.framework.ProTools 0x02890b1e LaunchProTools + 2266
30 com.digidesign.ProToolsLE 0x00007ffc 0x1000 + 28668
31 com.digidesign.ProToolsLE 0x00002b52 0x1000 + 6994
32 com.digidesign.ProToolsLE 0x00002a79 0x1000 + 6777

Thread 1:
0 libSystem.B.dylib 0x95ed7506 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95f0984f _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x95f0b0d3 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x95aec1ba TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x95aebf9a TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x95b1cd48 TimerThread + 74
6 libSystem.B.dylib 0x95f086f5 _pthread_start + 321
7 libSystem.B.dylib 0x95f085b2 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x95ed7506 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95f0984f _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x95f0b0d3 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x95aec1ba TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x95aebf9a TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x95b1d142 DeferredTaskThread + 70
6 libSystem.B.dylib 0x95f086f5 _pthread_start + 321
7 libSystem.B.dylib 0x95f085b2 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x95ede68e __semwait_signal + 10
1 libSystem.B.dylib 0x95f0936d pthread_cond_wait$UNIX2003 + 73
2 com.apple.ColorSync 0x96acc45c pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x96aded8e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x95f086f5 _pthread_start + 321
5 libSystem.B.dylib 0x95f085b2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x95ed74a6 mach_msg_trap + 10
1 libSystem.B.dylib 0x95edec9c mach_msg + 72
2 com.apple.CoreFoundation 0x9236b0ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9236bd54 CFRunLoopRun + 84
4 com.digidesign.framework.DAE 0x03f5c4d7 FicGetDAEFolderFSSpec + 855
5 libSystem.B.dylib 0x95f086f5 _pthread_start + 321
6 libSystem.B.dylib 0x95f085b2 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x95effe82 ioctl + 10
1 com.digidesign.framework.DAE 0x0404db9d FWAudioCallback + 372839
2 com.digidesign.framework.DAE 0x0402f8ab FWAudioCallback + 249205
3 com.digidesign.framework.DAE 0x0404dbc0 FWAudioCallback + 372874
4 ...n.framework.PlatformSupport 0x002e8c4e PSHardware_MatchDeviceInfo(TPSPCIDeviceInfo const*, TPSPCIDeviceInfo const*) + 12154
5 libSystem.B.dylib 0x95f086f5 _pthread_start + 321
6 libSystem.B.dylib 0x95f085b2 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x95effe82 ioctl + 10
1 ...n.framework.PlatformSupport 0x002f2fcb PSThreadTable_VerifyTableEntryExists(unsigned long) + 793
2 com.digidesign.framework.DAE 0x03fe55d4 FicReportExternalEvent + 143892
3 ...gn.framework.CoreFoundation 0x004f069e Sys_RawThreadTask::Run() + 36
4 ...gn.framework.CoreFoundation 0x0050f0fe Sys_RawThread:estroy(Sys_RawThread*&) + 246
5 ...n.framework.PlatformSupport 0x002e8c2a PSHardware_MatchDeviceInfo(TPSPCIDeviceInfo const*, TPSPCIDeviceInfo const*) + 12118
6 libSystem.B.dylib 0x95f086f5 _pthread_start + 321
7 libSystem.B.dylib 0x95f085b2 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x95ed75c6 mach_wait_until + 10
1 ...ple.CoreServices.CarbonCore 0x95b23c8b MPDelayUntil + 39
2 ...ple.CoreServices.CarbonCore 0x95b23b1f Delay + 104
3 ...opellerheads.rewire.library 0x1c9ee7e8 RWPUnregisterDeviceImp + 21574
4 ...opellerheads.rewire.library 0x1ca09a5c RWPUnregisterDeviceImp + 132794
5 libSystem.B.dylib 0x95f086f5 _pthread_start + 321
6 libSystem.B.dylib 0x95f085b2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1f0a0bec ecx: 0x1beae630 edx: 0x1f0daca8
edi: 0x00000063 esi: 0x00000000 ebp: 0xbfffde98 esp: 0xbfffde80
ss: 0x0000001f efl: 0x00010282 eip: 0x1f072c89 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000

Binary Images:
0x1000 - 0x6cfe7 +com.digidesign.ProToolsLE 8.0.0cs1 (8.0.0f318) <57ce0bb94f52e8c1ac18edac514b8adc> /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
0x2a9000 - 0x2c6ff7 com.apple.audio.midi.CoreMIDI 1.6 (42) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x2de000 - 0x305fe3 +com.digidesign.framework.PlatformSupport 8.0.0 (8.0.0f314) <c861341ff84f398a07158da907737357> /Library/Frameworks/DigiPlatformSupport.framework/Versions/A/DigiPlatformSupport
0x31f000 - 0x33dfe3 libexpat.1.dylib ??? (???) <eff8a63a23a7d07af62b36fdb329e393> /usr/lib/libexpat.1.dylib
0x345000 - 0x35dffe +com.digidesign.framework.CFD 8.0.0 (8.0.0f314) <b0800a7e1443f3bb3880eb5376847628> /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/Frameworks/CFD.framework/Versions/A/CFD
0x369000 - 0x377fff +com.digidesign.framework.DMC 8.0.0 (8.0.0f314) <2dd393db87231817eda162db4e68b17f> /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/Frameworks/DMC.framework/Versions/A/DMC
0x383000 - 0x386ffa +com.digidesign.framework.LGC 8.0.0x314 (8.0.0d314) <81661627846f9b9745f30591a6ff23cd> /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/Frameworks/LGC.framework/Versions/A/LGC
0x38b000 - 0x394ffe +com.digidesign.framework.TableView 1.0 (8.0.0f314) <2f0bb81cf1230d539cf4065d2671b403> /
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MacPro 2.8 Quad 6GB
Macbook C2D 2.1 3GB
M-box 2
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  #3  
Old 01-29-2009, 05:33 PM
The Dougfather The Dougfather is offline
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Default Re: PTLE 8 cs 1 with M-box 2 on Macbook won't start

What Mac OS are you running?
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  #4  
Old 01-30-2009, 12:50 AM
brojd brojd is offline
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Default Re: PTLE 8 with M-box 2 on Macbook causing headache.

OS Version: Mac OS X 10.5.5, it's stated in the beginning of the error report.
(Should have been in the first post obviously, I'll fix that)
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  #5  
Old 01-30-2009, 09:07 AM
albee1952 albee1952 is offline
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Default Re: PTLE 8 with M-box 2 on Macbook causing headache.

Could this be a PACE driver issue? I know on PC's, updating PACE drivers often fix crashes when opening PT.
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  #6  
Old 01-30-2009, 09:23 AM
Ken Burk Ken Burk is offline
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Default Re: PTLE 8 with M-box 2 on Macbook causing headache.

Make sure you are fully compliant with this page:
http://www.digidesign.com/index.cfm?...4&itemid=36933

Also, try plugging your mbox into a different usb port. Do not use a hub.
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  #7  
Old 01-31-2009, 10:21 AM
juicejuiceisgood juicejuiceisgood is offline
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Default Re: PTLE 8 with M-box 2 on Macbook causing headache.

I am having the same problem with my 24 inch imac. I am running os 10.5.6 2.8g duo along with pt8cs1. Digicore won't even read my mbox2, despite the fact that I can read it in the "sound" menu under preferances. I tried reinstalling, and all the little quirk things listed above. Any help?
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  #8  
Old 01-31-2009, 10:33 AM
GordonFreeman GordonFreeman is offline
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Default Re: PTLE 8 with M-box 2 on Macbook causing headache.

Quote:
Originally Posted by juicejuiceisgood View Post
I am having the same problem with my 24 inch imac. I am running os 10.5.6 2.8g duo along with pt8cs1. Digicore won't even read my mbox2, despite the fact that I can read it in the "sound" menu under preferances. I tried reinstalling, and all the little quirk things listed above. Any help?
Same thing here - Pro Tools 8 LE quits unexpectedly on 10.5.6 (MacBook Pro), upon starting up (just like it does with Garage Band).

Fix, Digi? :/
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  #9  
Old 02-01-2009, 08:33 AM
brojd brojd is offline
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Default Re: PTLE 8 with M-box 2 on Macbook causing headache.

Quote:
Originally Posted by Ken Burk View Post
Make sure you are fully compliant with this page:
http://www.digidesign.com/index.cfm?...4&itemid=36933

Also, try plugging your mbox into a different usb port. Do not use a hub.
I've tried both USB-ports without a hub, and I'm fully compliant with that page.
Got the latest CoreAudio-drivers also, and uninstalling them didn't have any effect.

Anyone other ideas?
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  #10  
Old 02-01-2009, 08:53 AM
GordonFreeman GordonFreeman is offline
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Default Re: PTLE 8 with M-box 2 on Macbook causing headache.

Quote:
Originally Posted by brojd View Post
I've tried both USB-ports without a hub, and I'm fully compliant with that page.
Got the latest CoreAudio-drivers also, and uninstalling them didn't have any effect.

Anyone other ideas?
Tried this?:

Originally Posted by DigiTechSupt View Post
Please be sure you've updated any existing versions of Celemony Melodyne to Leopard compatible versions. If you once had Melodyne but removed it, or just want a quick fix without downloading any updates go to this directory:
/Macintosh HD/Library/Application Support/Propellerhead Software/ReWire
and delete any files that contain Melodyne in their filename.
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