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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
04-23-2020, 11:01 AM
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Protools First: AAE-9178 Error
After installing Protools First I open it and a windows pops up saying: AAE Error-9178, then closes. So it never completes opening. I have reinstalled, no go. what to do? On a windows 10 3.0 ghz 8mb ram laptop, i7 processor. (HP Pavilion)
Last edited by SYDZ; 04-23-2020 at 11:15 AM. Reason: added info 
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#2
04-23-2020, 12:20 PM
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Re: Protools First: AAE-9178 Error
Are you using the latest version of PTF from your Avid account?
What ASIO interface are you using and is it connected to the computer when PTF is starting?
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#3
04-24-2020, 10:54 AM
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Re: Protools First: AAE-9178 Error
Yes, yesterday I downloaded and installed from my Avid account. Checked and interface was connected. I also downloaded and installed Media Composer First
from Avid account, installed and it works fine.
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#4
04-24-2020, 11:00 AM
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Re: Protools First: AAE-9178 Error
Take a look at these Troubleshooting Tips from AVID.
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