Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 2018

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-10-2017, 05:25 PM
LesPaul2550 LesPaul2550 is offline
Member
 
Join Date: Aug 2008
Location: Southwest Florida
Posts: 62
Default Not paying for more cloud space until removing projects works properly

I have no projects in my cloud space and let my 10 gig subscription run out. I want to renew for more space but why can't the Avid cloud remove projects properly? I've got NO projects in the cloud now but 422 MB is used??

Oh yeah, I'm NOT going to piss away $99 for a support subscription to fix this one issue since this is a screw up on their end. Why do I have to pay for that????

Screen shot attached
Attached Images
File Type: png Screen Shot 2017-11-10 at 8.19.07 PM.png (34.7 KB, 0 views)
__________________
Quote from the movie Heavy Metal:
Den: "And if I refuse?"
Ard: "If you refuse; you die, she dies, everybody dies"
Reply With Quote
  #2  
Old 01-10-2018, 05:08 AM
junkgear's Avatar
junkgear junkgear is online now
Moderator
 
Join Date: Jan 2012
Location: USA
Posts: 1,897
Default Re: Not paying for more cloud space until removing projects works properly

Please contact Avid support. There really isn't anything you can do on your end, so they will have to clear the project.
__________________
Will

System Details
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Projects confined to Cloud Reckless Erik Pro Tools 12 4 05-26-2017 02:18 AM
Projects failing to upload to cloud *need help* AntonFAudioDesign Pro Tools 2018 2 02-20-2017 11:53 AM
Cloud Collaboration at 99% no projects jjnssn Pro Tools 12 0 04-23-2016 10:22 AM
How much are you paying for studio space? JCBigler General Discussion 16 09-25-2015 12:06 PM
Info on buying more projects or cloud space. jgdeschamps Pro Tools | Intro Discussion 0 08-22-2015 06:59 AM


All times are GMT -7. The time now is 05:30 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com