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  #1  
Old 07-09-2015, 03:13 PM
Ray JB Ray JB is offline
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Default PT 12.1 Video Engine Problems

I've been running PT12 with no crashes until a few days ago. Now I'm getting regular waiting for video engine lockups ("Waiting for video operation to complete")and the odd crash.

No rhyme or reason for it. Pics are playing off a Samsung 850 EVO SSD. Mac OS X 10.8.5, Mac Pro 5,1 32 GB Ram 8 core Westmere, Blackmagic Desktop Video 10.2.3.

Driving me nuts. Anyone else having these issues?

Ray
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  #2  
Old 07-10-2015, 10:23 PM
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Marcel Risberg Marcel Risberg is offline
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Default Re: PT12.1.0 Video Engine Problems

I've encountered that error many times since I started using Pro Tools 11, more than a year ago. I'm sad to learn that the exact same error still exists. It's as if it hasn't been adressed at all.

I asked in another thread but never got an answer: What's the video engine version of Pro Tools 12.1?

12.1.0 = ?
12.0.0 = 7.0.3.1 (problematic)
11.3.1 = 7.0.3.1 (problematic)
.
.
.
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  #3  
Old 07-11-2015, 03:19 AM
gugu gugu is offline
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Default Re: PT12.1.0 Video Engine Problems

Quote:
Originally Posted by Marcel Risberg View Post
12.1.0 = ?
12.0.0 = 7.0.3.1 (problematic)
11.3.1 = 7.0.3.1 (problematic).
.
Still the same 7.0.3.1 ..... issues are still there
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  #4  
Old 07-11-2015, 07:04 AM
Brandonx1 Brandonx1 is offline
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Default Re: PT12.1.0 Video Engine Problems

How many videos do you have on that drive? Ave takes a while to load when you have a lot of videos because it scans them all before loading.
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  #5  
Old 07-11-2015, 08:08 AM
Ray JB Ray JB is offline
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Default Re: PT12.1.0 Video Engine Problems

One DNx36 1080p 23.976 file on the drive. No other files on that ssd
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  #6  
Old 07-11-2015, 11:08 AM
Brandonx1 Brandonx1 is offline
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Default Re: PT12.1.0 Video Engine Problems

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Originally Posted by Ray JB View Post
One DNx36 1080p 23.976 file on the drive. No other files on that ssd
Ok that blows up that theory. Have you deleted databases lately? Not sure if ave uses databases in pro tools but I know media composer uses databases. FYI ave starts here in like 5 seconds.
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  #7  
Old 07-11-2015, 09:25 PM
Ray JB Ray JB is offline
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Default Re: PT12.1.0 Video Engine Problems

Hi Brandon

Yes I have Pete Gates Pref utility and have used that several times but to no avail.

Sometimes the message "The Avid Video Engine was unable to stop" comes up in a dialogue box.

Other times pix and sound playback locks up, and then playback will not occur until I take the picture track offline and then I'm greeted with the "Waiting for Video process to complete" again.
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Last edited by Ray JB; 07-12-2015 at 03:46 PM. Reason: typo
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  #8  
Old 07-13-2015, 02:08 AM
Ray JB Ray JB is offline
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Default Re: PT12.1.0 Video Engine Problems

OK so to try and eliminate some more variables, I uninstalled PT12.1 completely as per the AVID guidelines and ditched all plugins etc. The only other version of PT on my rig is v10.3.7.

Downloaded PT 12.1.0 from my user account and grabbed all the latest plugin versions (not a huge pile on this machine) and installed those. So it's a clean install from scratch.

First time the AVE fired up I got the error again. What's up? I need picture playback without these errors.
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  #9  
Old 07-13-2015, 02:44 AM
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mgoorevich mgoorevich is offline
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Default Re: PT12.1.0 Video Engine Problems

Quote:
Originally Posted by Ray JB View Post
OK so to try and eliminate some more variables, I uninstalled PT12.1 completely as per the AVID guidelines and ditched all plugins etc. The only other version of PT on my rig is v10.3.7.

Downloaded PT 12.1.0 from my user account and grabbed all the latest plugin versions (not a huge pile on this machine) and installed those. So it's a clean install from scratch.

First time the AVE fired up I got the error again. What's up? I need picture playback without these errors.
Although, I am on Pro Tools 11.3.1 I honestly gave up on this error and don't believe anymore that Avid capable / aware / able to re-produce / care about this issue.
When I see this error message, I try to relax and don't think about anything negative that can take me out of the creative mood in front of the clients.
When it happens, I just smile and say - Avid.

Here is the video to how to reproduce it in PT 11.3.1
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Last edited by mgoorevich; 07-13-2015 at 03:07 AM.
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  #10  
Old 07-14-2015, 11:11 AM
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Default Re: PT12.1.0 Video Engine Problems

Quote:
Originally Posted by Ray JB View Post
Hi Brandon

Yes I have Pete Gates Pref utility and have used that several times but to no avail.

Sometimes the message "The Avid Video Engine was unable to stop" comes up in a dialogue box.

Other times pix and sound playback locks up, and then playback will not occur until I take the picture track offline and then I'm greeted with the "Waiting for Video process to complete" again.
Sometimes I have had and issue, although rarely with video freezes.. I used the latest iDEfrag and compact algorithm which does not take long AFTER I run disk warrior 5 to check directory repair issues. iDefrag is a great product, cheap, and always fixes a video freeze problem on the screeen when I have had it. https://coriolis-systems.com/iDefrag/
I works scoring to picture, so my rig has to be right. Not really seeing much of this now that I am running thunderbolt drives and disk caching. G
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