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  #1  
Old 03-05-2015, 02:00 PM
andrewggah andrewggah is offline
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Default Pro Tools won't open

Bought the Fast Track Solo and Pro tools wont open because it needs to be registered on the iLok. Now iLok wont let me register because the ''server is unavailable''.
Hey Pro Tools developers. Why you make our lives so harsh with all this ''registration'' nonsense?
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  #2  
Old 03-05-2015, 08:31 PM
Craig F Craig F is offline
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Default Re: Pro tools wont open

servers go down, that's life in the modern age
they're up now


if people didn't steal software there would be no need for licensing, but the cold hard reality is people do steal software (and other things)
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  #3  
Old 03-05-2015, 08:51 PM
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jeffro jeffro is offline
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Default Re: Pro Tools won't open

Sorry for the hassle Andrew, and thanks Craig for jumping in to help.

I just signed into iLok License Manager and did a Synchronize on my iLok 2. Are you still having trouble?
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  #4  
Old 03-05-2015, 09:39 PM
andrewggah andrewggah is offline
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Default Re: Pro Tools won't open

Yes i do. Still says that the servers are unavailable.
I did the PACE Liecense Services Failure and the ''an Unreliable Internet Connection'' diagnostics and they were clear. Tried to do the proxy thing and i could not access that other software i needed to download.
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  #5  
Old 03-05-2015, 10:10 PM
Craig F Craig F is offline
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Default Re: Pro Tools won't open

what browser are you using
try clearing your resent history
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  #6  
Old 03-06-2015, 07:15 AM
andrewggah andrewggah is offline
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Default Re: Pro Tools won't open

Clearing browser history? How could that help in getting the servers online?
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  #7  
Old 03-06-2015, 07:35 AM
Bruce Paine Bruce Paine is offline
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Default Re: Pro Tools won't open

You might be viewing a cached page that was not available at the time of the cache. So clearing browser cache may or may not help, but worth a try.
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  #8  
Old 03-06-2015, 07:45 AM
andrewggah andrewggah is offline
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Default Re: Pro Tools won't open

Quote:
Originally Posted by Bruce Paine View Post
You might be viewing a cached page that was not available at the time of the cache. So clearing browser cache may or may not help, but worth a try.
I removed the cached images and files. Still servers down
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  #9  
Old 03-06-2015, 10:17 AM
Craig F Craig F is offline
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Default Re: Pro Tools won't open

what OS are you on? the direct links
OSX: http://installers.ilok.com/iloklicen...stallerMac.zip
Win 32 bit: http://installers.ilok.com/iloklicen...allerWin32.zip
Win 64 bit: http://installers.ilok.com/iloklicen...allerWin64.zip

User Manual: https://s3.amazonaws.com/pace-publis...erManual1a.pdf
Quick Start Guide: https://s3.amazonaws.com/pace-publis...artGuide1a.pdf
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Thank you,

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  #10  
Old 03-06-2015, 10:43 AM
bradch00 bradch00 is offline
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Default Re: Pro Tools won't open

Who is you internet service provider? What kind of internet service do you have (speed, bandwidth, etc...)
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