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Old 03-19-2015, 11:15 AM
ArKay99 ArKay99 is offline
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Default AVID! I updated my email info, now can't get my ASC

I am now in the process of trying to sell my HD rig. I have a buyer waiting for this process to commence. Several weeks ago I opened registration support cases to change my emails on my AVID and Euphonix accounts. They have been applied, but ASC info has not been changed. When I tried to get my ASC info from the page it couldn't find it under my current email. I entered my old email and was informed that the details were sent to that email address which is dead. Need help ASAP to complete this transaction.
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Mac Pro 6.1, E5-2690 V2 10 core 3.0G, 32gig 1866 memory, 512G PCIe system drive, 4 480G OWC 3G SSD data drives in Thunderbolt 2 enclosure, macOS 10.15.7, Pro Tools Ultimate 2020.9.1, Twin Raven MTi's, Apollo 8 TB, 2 UAD2 Satellite Octo Thunderbolt, RME ADI-4 DD, Neve 5012, 5043, Bricasti M7, 2 PCM 92's, M350, DynAudio BM6 MK 3, BM14S, a bunch of cool mics...1 damned iLok2.
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Old 03-19-2015, 11:40 AM
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Southsidemusic Southsidemusic is offline
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Default Re: AVID! I updated my email info, now can't get my ASC

Am will alert Avid for you now and someone will get back with an answer as soon as possible
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Old 03-19-2015, 11:48 AM
ArKay99 ArKay99 is offline
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Default Re: AVID! I updated my email info, now can't get my ASC

Quote:
Originally Posted by Southsidemusic View Post
Am will alert Avid for you now and someone will get back with an answer as soon as possible
Thank you Christopher!
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Mac Pro 6.1, E5-2690 V2 10 core 3.0G, 32gig 1866 memory, 512G PCIe system drive, 4 480G OWC 3G SSD data drives in Thunderbolt 2 enclosure, macOS 10.15.7, Pro Tools Ultimate 2020.9.1, Twin Raven MTi's, Apollo 8 TB, 2 UAD2 Satellite Octo Thunderbolt, RME ADI-4 DD, Neve 5012, 5043, Bricasti M7, 2 PCM 92's, M350, DynAudio BM6 MK 3, BM14S, a bunch of cool mics...1 damned iLok2.
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