Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools 2019

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-29-2020, 08:51 AM
lesbrunn's Avatar
lesbrunn lesbrunn is offline
Member
 
Join Date: Feb 2002
Location: Accra, Ghana
Posts: 718
Default PT Update Without Avid Support

Hey guys,

Hope everyone is keeping safe and healthy...

The current yearly update for PT vanilla on Sweetwater is $199, listed as 'Update+Support Plan Renewal'. In my almost 20 years of using PT, I have never asked Avid for any support. My entire support has been and continues to be from the DUC.

Is it possible to renew only an update subscription without a support plan? Thanks!
__________________
X99 | i7 5960x @4.6GHz | 64GB GSkill DDR4 | Nvidia GTX 950 | Samsung 950 Pro NVMe 256GB | Samsung SM961 NVMe 1TB | Samsung 850 EVO 1TB | Samsung MZ7PD256 SSD 256GB | Kingston 120GB SSD | WD Black 1TB x2 | G-Drive 4TB x2 | WD Elements 4TB | Audient ID14 | PT2020.3 | Windows 10 Pro
Reply With Quote
  #2  
Old 03-29-2020, 09:24 AM
Obsidian Dragon Obsidian Dragon is offline
Member
 
Join Date: Aug 2004
Location: Los Angeles, CA
Posts: 3,813
Default Re: PT Update Without Avid Support

In previous years the renewal and the support plan were separate. This past year, however, Avid changed that to be only the combined renewal & support plan as one price. So, the short answer is "no," you can not only renew without the support plan.

Disclaimer: I am speaking about the perpetual license renewal for 1-year of updates for vanilla Protools. This is not to be confused with the subscription license (which I don't have experience with)
__________________
Obsidian Dragon
Model Name: MacBook Pro
Model Identifier: MacBookPro14,3
Processor Name: Intel Core i7
Processor Speed: 3.1 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
MacOS 10.15.4 running Protools 2020.5.0
Reply With Quote
  #3  
Old 03-29-2020, 10:11 AM
lesbrunn's Avatar
lesbrunn lesbrunn is offline
Member
 
Join Date: Feb 2002
Location: Accra, Ghana
Posts: 718
Default Re: PT Update Without Avid Support

Quote:
Originally Posted by Obsidian Dragon View Post
In previous years the renewal and the support plan were separate. This past year, however, Avid changed that to be only the combined renewal & support plan as one price. So, the short answer is "no," you can not only renew without the support plan.

Disclaimer: I am speaking about the perpetual license renewal for 1-year of updates for vanilla Protools. This is not to be confused with the subscription license (which I don't have experience with)
Thanks. I used the word 'subscription' unintentionally. I meant the annual renewal.
__________________
X99 | i7 5960x @4.6GHz | 64GB GSkill DDR4 | Nvidia GTX 950 | Samsung 950 Pro NVMe 256GB | Samsung SM961 NVMe 1TB | Samsung 850 EVO 1TB | Samsung MZ7PD256 SSD 256GB | Kingston 120GB SSD | WD Black 1TB x2 | G-Drive 4TB x2 | WD Elements 4TB | Audient ID14 | PT2020.3 | Windows 10 Pro
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Roland Cloud 5.5 update is here! INTRODUCING NATIVE AAX SUPPORT FOR AVID PRO TOOLS Stephen Bond Virtual Instruments 1 04-11-2020 09:43 PM
Licensing support issue= Can't Load Avid Support Portal! It's blank Bennett Paster Licensing & Accounts 5 12-06-2016 07:46 AM
El Capitan support - update from Avid needed gkaraffa FireWire and USB Audio Interfaces (Mac) 21 02-11-2016 08:49 AM
Dear Avid customer support! Would you please answer my both avid support cases Ale Pro Tools HDX & HD Native Systems (Mac) 0 11-24-2011 01:56 PM
Support Update: Avid Support Codes - Effective July 31, 2010 Avid General Announcements 0 07-31-2010 11:55 AM


All times are GMT -7. The time now is 06:34 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com