Quote:
Originally Posted by blindspot
The following worked for me:
Go to /Library/Application Support/Avid/AVX2_Plug-ins and empty the contents of this folder if any.
Go to /Users/Shared/AVidVideoEngine and delete this folder.
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I know your post is several years old now but I was getting this error with PTLS 2023.6, tried reinstalling to no avail and just opened a support ticket.
I have a project due Saturday evening and many hours of editing left to do tomorrow and Saturday so it was critical I get back up and running ASAP so I didn't just want to wait for a response from Avid Support.
After just one or two web searches I came across your post and figured I'd give it a try and lo and behold - it worked like a charm!
I just created an account to say thank you so much!