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  #11  
Old 01-31-2015, 02:18 PM
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DJKeys DJKeys is offline
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Default Re: Missing 11.3 Installer link in account

Thanks for the tips, JC-

I entered the four DNS addresses, two from Open DNS and two from Google, cleared my Safari cache and history, and was able to download the installer and reference.

-dj
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  #12  
Old 01-31-2015, 03:59 PM
rockridge98 rockridge98 is offline
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Default Re: Missing 11.3 Installer link in account

Quote:
Originally Posted by DigiTechSupt View Post
You might try the alternate DNS settings described here as this can be an intermittent problem with some ISPs. I see this myself at home sometimes (Comcast) and the alt DNS settings have worked every time for me (including just now - all files downloading correctly here).

Regards,
JC
Thanks for the tip, changed my DNS to the opendns.com servers and now I can see the Avid downloads.
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  #13  
Old 01-28-2018, 10:54 AM
Chechin0807 Chechin0807 is offline
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Default Re: Missing 11.3 Installer link in account

I have the same problem! I have Pro Tools 11 and im trying to make the update to 11.3 but on my products and suscriptions in my Avid Account it doesnt appear anything!

I did my registration via Activation code (activation card) I bought Pro Tools in a Guitar Center a few years ago and I have 3 dvd for installation, and the card...

Thank, I really want to make the update but i havent been ablo to....
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