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#1
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Application has stopped working...grrrr
Guys, I am a newby here and I could really use your advice. I upgraded from LE 7.0.4 to 8.0 and then I downloaded updates til 8.0.3. For whatever reason, I uninstalled and then re-installed my software, hoping that that would solve the increasing time the application was taking to upload. After I unstalled my program, I noticed the 8.0.4 update so I downloaded it as well. and...that was it: now I have no pro tools at all... the only message I get after clicking on the desktop icon is that the application does not work. My OS is Windows Vista. Please let me know what can I do to solve this issue. Do I need to run the SANDRA thing? (I still need to figure out how to do that)... Gracias in advance!!!!
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#2
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Re: Application has stopped working...grrrr
Yes you need to post a Sandra. Here is what you need to know: Help us Help You - READ THIS Before Posting!
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Application has stopped working...grrrr
And when you post the Sandra please tell us the exact wording of the error message.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#4
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Re: Application has stopped working...grrrr
OK...Here is the report:
SiSoftware Sandra Computer Model : Dell Inspiron 1501 Workgroup : WORKGROUP Host Name : Suarez-Vega-PC User : Suarez-Vega Processor Model : AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55 Speed : 1.8GHz Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Mobile, Dual-Core Integrated Data Cache : 2x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size L2 On-board Cache : 2x 256kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size Computer Mainboard : Dell 0UW744 BIOS : Dell 2.6.1 08/23/2006 Bus(es) : X-Bus PCI PCIe IMB USB i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 1.88GB DDR2 SO-DIMM Chipset Model : Dell RS480 Host Bridge Front Side Bus Speed : 200MHz Channels : 1 Memory Bus Speed : 2x 14MHz (28MHz) Chipset Model : AMD Athlon 64 / Opteron HT Hub Front Side Bus Speed : 2x 800MHz (1.6GHz) Total Memory : 2GB DDR2 SO-DIMM Channels : 2 Memory Bus Speed : 2x 257MHz (514MHz) Memory Module(s) Memory Module : Samsung M4 70T2953EZ3-CE6 1GB DDR2 SO-DIMM PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Memory Module : Samsung M4 70T2953EZ3-CE6 1GB DDR2 SO-DIMM PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Video System Video Adapter : ATI Radeon Xpress 1150 (PS2.0, VS2.0, 128MB, PCI) Video Adapter : ATI Radeon Xpress 1150 (PS2.0, VS2.0, 128MB, PCI) Graphics Processor Storage Devices WDC WD1200BEVS-75UST0 (120GB, SATA150, 2.5", 5400rpm, 8MB Cache) : 112GB (C:) (D:) WD My Book 1TB (USB) : 932GB (F:) TSSTcorp DVD+/-RW TS-L632H (ATA33, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:) Logical Storage Devices RECOVERY (D:) : 10GB (NTFS) @ WDC WD1200BEVS-75UST0 (120GB, SATA150, 2.5", 5400rpm, 8MB Cache) OS (C:) : 102GB (NTFS) @ WDC WD1200BEVS-75UST0 (120GB, SATA150, 2.5", 5400rpm, 8MB Cache) Optical Drive (E:) : N/A @ TSSTcorp DVD+/-RW TS-L632H (ATA33, DVD+-RW, CD-RW, 2MB Cache) My Book (F:) : 932GB (NTFS) @ WD My Book 1TB (USB) Peripherals LPC Hub Controller 1 : Dell IXP SB600 SMBUS Controller LPC Hub Controller 2 : Dell IXP SB600 PCI to LPC Bridge LPC Legacy Controller 1 : T0 EC-11 Audio Device : Dell IXP SB600 High Definition Audio Controller Audio Codec : Conexant HDAudio Soft Data Fax Modem with SmartCP Audio Codec : Sigmatel 9200 HD Audio Codec Disk Controller : Dell IXP SB600 Serial ATA Controller Disk Controller : Dell IXP SB600 ATA Controller Disk Controller : Dell SD Bus Host Adapter USB Controller 1 : Dell IXP SB600 USB Controller (OHCI0) USB Controller 2 : Dell IXP SB600 USB Controller (OHCI1) USB Controller 3 : Dell IXP SB600 USB Controller (OHCI2) USB Controller 4 : Dell IXP SB600 USB Controller (OHCI3) USB Controller 5 : Dell IXP SB600 USB Controller (OHCI4) USB Controller 6 : Dell IXP SB600 USB Controller (EHCI) SMBus/i2c Controller 1 : ATI SB600 SMBus Printers and Faxes Printer : Send To Microsoft OneNote Driver (300x300, Colour) Printer : Microsoft XPS Document Writer (600x600, Colour) Printer : HP Photosmart C4400 series (1200x1200, USB, Colour) Printer : hp deskjet 5600 series (HPA) (1200x1200, USB, Colour) Printer : hp business inkjet 1200 (1200x1200, USB, Colour) Printer : Canon SELPHY CP510 (USB, Colour) Printer : HP Photosmart C4400 series (600x600, USB, Colour) Network Services Network Adapter : Broadcom 440x 10/100 Integrated Controller Wireless Adapter 1 : Dell Wireless 1390 WLAN Mini-Card (802.11g (ERP), TKIP, 54Mbps) Power Management Mains (AC) Line Status : On-Line Battery No 1 : 100% Operating System Windows System : Microsoft Windows Vista Home 6.00.6002 (Service Pack 2) Platform Compliance : x86 Windows Experience Index Current System : 2.8 I'm afraid there is not a error message per se. The program just will not launch. The message reads: "Pro Tools Application has stopped working" |
#5
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Re: Application has stopped working...grrrr
any ideas anybody?
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#6
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Re: Application has stopped working...grrrr
Did 7.4 run okay on this system?
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#7
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Re: Application has stopped working...grrrr
Quote:
Quote:
Quote:
The WD MyBook is NOT approved to be used with PT8 since it is a USB drive. I have a couple Mybooks, but I use the E-Sata port, so if yours has an E-Sata port use that or the Firewire at least, USB is NOT approved for PT8. Quote:
But Internal is almost always better. Quote:
Did you do the Vista Optimizations? http://avid.custkb.com/avid/app/self...p?DocId=211077 Be sure to ALWAYS Run as Admin: Run As Admin by Default
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#8
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Re: Application has stopped working...grrrr
You may have mismatched software and driver so PT is broken. I'd uninstall/reinstall carefully.
Mike.
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This might qualify for "the best worded, but most idiotic thing I've ever heard said" award.-ejwells Avid Pro Tools|HD Native 9.0.3. Win7x64Sp1. i7-930 X58A-UD3R. Acronis backup. Black Viper optimized. Google the DUC Search Avid |
#9
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Re: Application has stopped working...grrrr
Thank you all for your answers. My computer literacy is not even at a beginners’' level, but I think most of you agree that I my computer is too slow, does not have enough memory and my external drive (MyBook) is not supported. I'm thinking about getting a new machine with Windows 7, (desktop) so I have a few questions:
1. I am planing to have it custom-built: any suggestions (like a check list) I can give to the store? I read somewhere that PT 8 supports Windows 7, but some optimizations are needed, and I rather have them doing it for me! 2. I assume I should be able to install PT 8 using the DVD I got when I upgraded form PT 7.04, and then I will need to get the latest update. am I wrong? do I nedd to purchase "replacement DVD"'s or something? 2. Will I be able to use my external drive? I have a lot of stuff o that little thing, and I never had any problems til now. Could I ask the manufactures to include the E-Sata port, so I can still use it? 3. I got the ignition pack (with an iLock included) when I first got my PT LE 7.04. I think I activated all the licenses and everything but I never used any of them. Do I still have access to ableton etc... with PT 8? Thanks again for your help... |
#10
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Re: Application has stopped working...grrrr
1. If you are going to get a new computer, I would highly recommend you read this thread;It is for computers based around the i7 processor. This is proving to be the benchmark for PC's running PT9, but would work equally well with PT8.
http://duc.avid.com/showthread.php?t=238426 It is long but worth the read as it contains all the information you need to know about the best computer specs. Make sure you don't just read the beginning because the specs change a little as time went by while the thread was being written. It has the optimizations mostly for PT9 but optimizations for PT8 are on the Avid website and if I remember correctly in the PDF user guide on the installation disk. 2. Yes you can use the PT7 > PT8 DVD you already have and then install updates on new system 3. When you activated ignition pack, did you download the licence onto your iLok? If you didn't, you'll need to go here; https://www.ilok.com/cgi-bin/WebObje...okManager.woa/ You may want to have a little better understanding of how the iLok/Authorization process system works before you do anything so check Avid website or the DUC for details. If you haven't already got one, create an Avid Account and an iLok account before proceeding. Hope this helps to get you on your way.
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Too much blood in my drugstream Motherboard: Gigabyte Z690 AERO D CPU: Intel Alder Lake Core i9-12900K CPU Cooler: Noctua NH-D15S RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz) Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples) 1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro) GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4 PSU: Corsair HX Series HX850 Platinim CASE: Fractal Define XL R2 PT 11HD (v11.3.2) Omni s/pdif <> AxeFxIII HD 96I/O |
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