Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools TDM Systems (Mac)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-27-2011, 05:11 AM
GSG GSG is offline
Member
 
Join Date: Sep 2011
Location: glasgow
Posts: 4
Default Computer Freezes while loading Pro Tools

Hi,

I'm running a 2011 Mac Pro 8 core with an HD2 and PT9.0.2.

The system has run fine for around 4 months.

I opened it up last night and tried to boot Pro Tools - the grey screen with the "please restart your computer" thing happened twice, and Pro Tools never got past its loading screen. I went home.

This morning I switched on the computer, tried to open Pro Tools and the whole computer freezes on the "initialising hardware (DSI)" screen - that's the whole computer - mouse doesn't move, have to hold down the power button on the mac.

I've trashed databases and prefs. No difference.

I need to get this system going asap - please help!

C

- EDIT - Opening Digi-Core-Audio-Manager causes the same crash - Also worth noting that the crashes are moving between the grey screen 'of death' and straight freezes. I've unplugged everything connected to the computer, leaving only mouse+k/b, and DVI. I haven't yet removed the HD cards, but I will if no one has any suggestions.
Reply With Quote
  #2  
Old 10-27-2011, 07:19 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: Computer Freezes while loading Pro Tools

Hi,

Yes you need to strip the computer of all Pro Tools hardware and make sure things then boot ok!

Also try re-setting PRAM...

Resetting PRAM
Shut down the computer.

Turn on the computer.

Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

Hold the keys down until the computer restarts and you hear the startup sound for the second time.

Release the keys.

Once the computer boots ok with no hardware! try re-introducing just the core card and one interface. nothing else. see if it works now.

Let us know where you get to.


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools freezes up while loading plug-ins.... WATYF 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 32 07-01-2013 08:01 AM
Pro Tools 9.0.6 freezes when loading eargizzle macOS 12 06-28-2013 03:59 PM
After 9.0.3 upgrade Pro Tools Freezes Loading Dekazman Windows 1 06-23-2011 03:26 AM
Help!! Pro Tools freezes when loading DAE options DEATHMAN 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 4 02-10-2009 12:12 AM
Pro Tools LE freezes when loading Squishy 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 06-04-2008 08:40 PM


All times are GMT -7. The time now is 02:32 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com