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Old 08-08-2020, 03:30 PM
BairdBrian BairdBrian is offline
Join Date: Aug 2020
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Default I'm having trouble logging into protools first

When I try logging into my ProTools First software(with Focusrite Scarlett 2i2) after I installed the program I get the following message:
"AAE error -3001 was encountered. Not enough privileges to raise priority of thread. Bad installer?". I checked the online knowledge base and it said I should run the program as administrator. I'm wondering what that means and how to do it. Is it an issue on how I installed the program? I had followed a link that I received in an email following my purchase of the hardware with the program from Musician's Friend.

Thank you
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Old 08-09-2020, 09:39 PM
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zedhed zedhed is offline
Join Date: Jan 2001
Location: Auckland, New Zealand
Posts: 3,910
Default Re: I'm having trouble logging into protools first

Right click on the 'exe' installer and select Run as Administrator.

If your computer is password protected, unless you're logged on as administrator, you may be asked for password.
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