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Old 07-23-2020, 07:38 AM
Norad155 Norad155 is offline
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Join Date: Jan 2008
Location: New York
Posts: 356
Default Re: Replacing Broken units

Quote:
Originally Posted by DigiTechSupt View Post
Sorry about that. Please provide the case number you opened with Avid. We can't find any open support case under the Email linked with your user name here in the duc. You can also update your Email registered here on the Duc with the Email you used with your Avid Account so we can pull up the support case and jump on it ASAP.

Thank you,
-Tope
Thanks. I've gotten an RMA for one finally, and have been in communication on the other. I'm ok now. Thank you!
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