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  #1  
Old 04-02-2020, 09:12 PM
moyno85 moyno85 is offline
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Join Date: Feb 2012
Location: Melbourne, Australia
Posts: 26
Default Cannot install Pro Tools 2020.3.0 on Catalina in any which way

Hey guys, I'm trying to install Pro Tools 2020.3.0 on OSX Catalina 10.15.4 and cannot for the life of me get around the following issues:
  • Avid Link installer just sits on "Installing..." for hours on end (also, why no progress bar???).
  • Pro_Tools_2020.3.0_Mac.dmg from avid.com launches but when I try to install the package file I get the following error:

    "The installer is damaged.
    The Installer can’t open the package. There may be a problem with file ownership or permissions."

    I've downloaded the .dmg file multiple times from different computers and keep getting the same error.

Any help would be MASSIVELY appreciated at this point.

Thanks guys

-M

Screenshots can be viewed here:

https://imgur.com/a/XpiwVOW

Last edited by moyno85; 04-02-2020 at 09:41 PM.
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  #2  
Old 04-03-2020, 12:12 AM
moyno85 moyno85 is offline
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Location: Melbourne, Australia
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Default Re: Cannot install Pro Tools 2020.3.0 on Catalina in any which way

Lol! Just messaged one of the Avid developers on LinkedIn and they think it might be an issue with Australian ISP's (notably Optus).

They just sent me an alternate download link and IT ****ING WORKED!
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  #3  
Old 04-03-2020, 01:35 AM
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JFreak JFreak is offline
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Default Re: Cannot install Pro Tools 2020.3.0 on Catalina in any which way

Yes, it sounded like a corrupt download. Good to hear you got it sorted
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  #4  
Old 04-04-2020, 03:41 AM
andycallison andycallison is offline
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Default Re: Cannot install Pro Tools 2020.3.0 on Catalina in any which way

same thing happening to me in australia (iprimus) any chance of the alternate download link please

Cheers


Quote:
Originally Posted by moyno85 View Post
Lol! Just messaged one of the Avid developers on LinkedIn and they think it might be an issue with Australian ISP's (notably Optus).

They just sent me an alternate download link and IT ****ING WORKED!
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