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  #1  
Old 10-01-2020, 02:01 PM
koka koka is offline
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Default My Protools Ultimate support expiries in 30 days

Hi to Avid DUC

My Protools Ultimate perpetual licence support plan expiries in 30 days
on 29 October 2020 ..
The question is if I renew today do I shorten my support for next year for 30 days?

Will my support plan expires on 2 October next year or on 29 Oktober next year?

Is there any Grace period to react?
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  #2  
Old 10-01-2020, 03:19 PM
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JFreak JFreak is offline
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Default Re: My Protools Ultimate support expiries in 30 days

No. You renew for 12 new months and can do so every month if you want to. All months are spent after old ones are used.
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Old 10-01-2020, 03:19 PM
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JFreak JFreak is offline
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Default Re: My Protools Ultimate support expiries in 30 days

Quote:
Originally Posted by koka View Post
Is there any Grace period to react?
There is a 30 day grace period but better renew early as you are not losing a single day.
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  #4  
Old 10-02-2020, 02:49 AM
koka koka is offline
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Default Re: My Protools Ultimate support expiries in 30 days

Quote:
Originally Posted by JFreak View Post
There is a 30 day grace period but better renew early as you are not losing a single day.
So if I renew 15 days after plan expiried the date will be the same?

My plan is to go closer to Black Friday deals in November ?

Thats why I started Thread
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  #5  
Old 10-02-2020, 02:54 AM
Sardi Sardi is offline
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Default Re: My Protools Ultimate support expiries in 30 days

If your plan expires on 29 October 2020 and you pay your renewal tomorrow, it will expire on 29 October 2021.

If you renew your plan on 25 November, it will still expire on 29 October 2020. It’s a grace period, not an extra month for free.


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  #6  
Old 10-02-2020, 11:51 AM
koka koka is offline
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Default Re: My Protools Ultimate support expiries in 30 days

Quote:
Originally Posted by Sardi View Post
If your plan expires on 29 October 2020 and you pay your renewal tomorrow, it will expire on 29 October 2021.

If you renew your plan on 25 November, it will still expire on 29 October 2020. It’s a grace period, not an extra month for free.


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Everything is clear now.

Thank you.
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