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  #11  
Old 09-28-2020, 06:51 PM
Darryl Ramm Darryl Ramm is offline
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Location: USA
Posts: 14,382
Default Re: Playback Engine not seeing HD Native Omni

Bit of a mystery

What does Digitest say?

Did you upgrade macOS? As a part of this upgrade? Was that an in-situ? or a clean install?

When you installed Pro Tools did you get a security warning about installing the driver? And did you acknowledge that??? ... I can't see how you could not as the kext should be loaded OK for System report to identify the device.

I would

Trash prefs
Reboot your computer

Still does not work... Especially if you did an in-situ macOS upgrade, start over with a clean macOS install on a spare drive or container. Install the bare minimum stuff and Pro Tools just to see if it works. Even if you did not do a recent install, I might just try this. Make sure any security related pop-ups get dealt with during the install.

Last edited by Darryl Ramm; 09-28-2020 at 07:12 PM.
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  #12  
Old 09-29-2020, 12:49 PM
rabinrocks rabinrocks is offline
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Join Date: Aug 2007
Posts: 42
Default Re: Playback Engine not seeing HD Native Omni

I'm starting to think it might have something to do with the Thunderbolt 3 (Usb C) ports on my MacBook Pro. I installed Pro Tools Ultimate on an old MacBook Air and although I had to trash a couple things and reinstall the driver it did recognize the HD Native Thunderbolt (The MacBook Air also has a Thunderbolt 2 input). I went back to the MacBook Pro and did the same trashing/reinstalling and still nothing. Apple after troubleshooting thinks it's a software problem as it is seeing the HD Native Thunderbolt as being connected to the MacBook Pro Thunderbolt 3 (Usb C) port.
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  #13  
Old 09-29-2020, 05:32 PM
Darryl Ramm Darryl Ramm is offline
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Join Date: Nov 2010
Location: USA
Posts: 14,382
Default Re: Playback Engine not seeing HD Native Omni

:-O

What does Digitest say?

Did you upgrade macOS? As a part of this upgrade? Was that an in-situ? or a clean install?

When you installed Pro Tools did you get a security warning about installing the driver? And did you acknowledge that??? ... I can't see how you could not as the kext should be loaded OK for System report to identify the device.

I would

Trash prefs
Reboot your computer

Still does not work... Especially if you did an in-situ macOS upgrade, start over with a clean macOS install on a spare drive or container. Install the bare minimum stuff and Pro Tools just to see if it works. Even if you did not do a recent install, I might just try this. Make sure any security related pop-ups get dealt with during the install.
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