Reauthorizing PT 9.0.5 after upgrading to OSX 10.7.1

[rhodiad]

I've just upgraded to PT9.0.5 on my Mac running OSX 10.7.1. My iLok seems to be working fine. My iLok account shows that I have the software on the license with an expiration of "never". But when I launch PT9.0.5 I get this message:

"This version of Pro Tools MP9 requires authorization to run, but the authorization cannot be found in the installed iLok (serial number)."

I'm offered the options:

"If you have a license card for this product and wish to use it to authorize this iLok, check the "Use license card" check box and press the "Next" button. Uncheck the box if you wish to authorize your iLok using an alternative method."

If I check the box, I get:

"To authorize this iLok, please insert the license card for this software."

But there's no way that I can see to "insert" any "card" -- no text field, no options of any kind. If I go back and uncheck "Use license card" then I get a challenge code but no instructions on where or how to get a response.

I'm sure it's something obvious, but I haven't had any other experience with the iLok so I'm not sure what to expect. Any hints?

[danander11]

Originally Posted by rhodiad

I've just upgraded to PT9.0.5 on my Mac running OSX 10.7.1. My iLok seems to be working fine. My iLok account shows that I have the software on the license with an expiration of "never". But when I launch PT9.0.5 I get this message:

"This version of Pro Tools MP9 requires authorization to run, but the authorization cannot be found in the installed iLok (serial number)."

I'm offered the options:

"If you have a license card for this product and wish to use it to authorize this iLok, check the "Use license card" check box and press the "Next" button. Uncheck the box if you wish to authorize your iLok using an alternative method."

If I check the box, I get:

"To authorize this iLok, please insert the license card for this software."

But there's no way that I can see to "insert" any "card" -- no text field, no options of any kind. If I go back and uncheck "Use license card" then I get a challenge code but no instructions on where or how to get a response.

I'm sure it's something obvious, but I haven't had any other experience with the iLok so I'm not sure what to expect. Any hints?

If it's on you r iLok you do not need a card. You need to install the Pace and iLok drivers. Make certain you have the drivers loaded for your version of OSX

[Franco1967]

Originally Posted by rhodiad

I've just upgraded to PT9.0.5 on my Mac running OSX 10.7.1. My iLok seems to be working fine. My iLok account shows that I have the software on the license with an expiration of "never". But when I launch PT9.0.5 I get this message:

"This version of Pro Tools MP9 requires authorization to run, but the authorization cannot be found in the installed iLok (serial number)."

I'm offered the options:

"If you have a license card for this product and wish to use it to authorize this iLok, check the "Use license card" check box and press the "Next" button. Uncheck the box if you wish to authorize your iLok using an alternative method."

If I check the box, I get:

"To authorize this iLok, please insert the license card for this software."

But there's no way that I can see to "insert" any "card" -- no text field, no options of any kind. If I go back and uncheck "Use license card" then I get a challenge code but no instructions on where or how to get a response.

I'm sure it's something obvious, but I haven't had any other experience with the iLok so I'm not sure what to expect. Any hints?

danander is right. Ilok demands new Pace and iLok drivers.