I purchased a (downloadable) plugin on Avid.com and have not received download link

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I purchased a (downloadable) plugin on Avid.com and have not received download link

#11

05-30-2020, 09:53 PM

the_red_plains the_red_plains is offline

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Join Date: Mar 2020

Location: Minnesota

Posts: 8

Re: I purchased a (downloadable) plugin on Avid.com and have not received download li

Quote:

Originally Posted by DigiTechSupt

Hi,

Was able to see your support case 03947493.
I've alerted the webstore team on this. The product should be inside your account soon. Let me know if you'd still like to continue with your refund/cancellation request.

Thanks,
Tope

Not really sure what is happening on this anymore. But since It's been 2 weeks since I bought the product and I still have not received it, I would definitely like a refund at this point. Please let me know what I need to do to make this happen.

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