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  #1  
Old 03-08-2017, 04:49 AM
compositor compositor is offline
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Default Licensing Question

Hi,

I recently updated a Pro-Tools installation to the latest version and it is asking me to surrender a 2016 Care Plan, so does this mean I must pay again to use the software?

I wasn't aware so much regarding ILok at the time I originally installed the software so I need to know if I need to pay any extra or whether it is just housekeeping in terms of the licenses, or whether I have cut the time short on the care plan arrangement, or worse; do I need to purchase a new Pro-Tools license.
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Old 03-08-2017, 10:20 AM
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Wizzoboy Wizzoboy is offline
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Default Re: Licensing Question

PT 12.6 and up requires the swapping of your old licence for an updated version. There is no cost involved.
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Old 03-08-2017, 03:11 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Licensing Question

Quote:
Originally Posted by Wizzoboy View Post
PT 12.6 and up requires the swapping of your old licence for an updated version. There is no cost involved.
+1
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Old 03-26-2017, 09:01 PM
GeoffLee GeoffLee is offline
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Default Re: Licensing Question

I want to upgrade to 12.7 on one machine but leave 12.4 on another. Does the same licence cover both?
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Old 03-26-2017, 09:58 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Licensing Question

Quote:
Originally Posted by GeoffLee View Post
I want to upgrade to 12.7 on one machine but leave 12.4 on another. Does the same licence cover both?
Yes they do but you need to surrender the old license bundle when updating to 12.6 and up. You will be asked which license to surrender when you update and you just choose the one you used to use which in turn will authorize PT10/11/12 versions so you can have 12.4 on one computer and 12.7.1 on another. We have set up our rooms that way but you can of course only use one machine at a time with one ilok key license.

Hope that helps and please let us know if you have more questions or thoughts.
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Old 03-26-2017, 10:47 PM
GeoffLee GeoffLee is offline
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Default Re: Licensing Question

That was the answer I was hoping for. Thank you Christopher!
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