anyone 002R PT 10.3.9 crash while saving?

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anyone still using the 002 - ?

getting crashes.

mostly saving during playback.....
100% repeatable with
N.I. - massive, fm8 and absynth 5

have been talking with NI support and we have discovered that it's the 002.
(can switch to ASIO4ALL and use the internal 'onboard' sound chip thing - but not the 002R

I want all my ins and outs!

[albee1952]

Help us Help You - READ THIS Before Posting!
Need a lot more info to help. Especially, the exact version of Pro Tools, and firewire chipset. Is this a new problem with a system that WAS working fine before?

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Hey Dave,

Sorry dude - Here's a sandra thingy.

I updated to 10.3.10 today - still having the same problems of save during playback.

Does this help anything?

SiSoftware Sandra

ID
Host Name : mainbrain
Workgroup : WORKGROUP

Computer
Model : GigaByte H67MA-D2H-B3
Chassis : GigaByte Desktop
Mainboard : GigaByte H67MA-D2H-B3
BIOS : Award (OEM) F2 02/22/2011
Total Memory : 8GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (4C 8T 3.69GHz, 3.7GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1155

Chipset
Memory Controller : Intel Core (Sandy Bridge) DRAM Controller 100MHz, 2x 4GB DIMM DDR3 1.33GHz 128-bit

Memory Module(s)
Memory Module : Corsair CMV4GX3M1A1333C9 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CMV4GX3M1A1333C9 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-24 5-34-10-5)

Video System
Monitor/Panel : LG W2343
(1920x1080, 23.1")
Video Adapter : AMD Radeon HD 6570 (6CU 400SP SM5.0 650MHz, 1GB DDR3 1.6GHz 128-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : AMD Radeon HD 6570 (480SP 6C 650MHz, 1GB DDR3 1.6GHz 128-bit)
Compute Shader Processor : AMD Radeon HD 6570 (400SP 6C 650MHz, 1GB DDR3 1.6GHz 128-bit)

Storage Devices
WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache) : 932GB (C:)
Seagate ST31000333AS (1TB, SATA300, 3.5", 7200rpm) : 932GB (F:)
TSSTcorp CDDVDW SH-222AB (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

Logical Storage Devices
Hard Disk : 100MB (NTFS)
TB Audio (F:) : 932GB (NTFS) @ Seagate ST31000333AS (1TB, SATA300, 3.5", 7200rpm)
Hard Disk (C:) : 931GB (NTFS) @ WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache)
Optical Drive (E:) : N/A @ TSSTcorp CDDVDW SH-222AB (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Gigabyte H67 LPC Controller
LPC Legacy Controller 1 : ITE IT8728F
Audio Device : Gigabyte Cougar Point High Definition Audio Controller
Audio Device : Pine Technology Turks HDMI Audio [Radeon HD 6000 Series]
Audio Codec : ATI (AMD) HDMI Audio
Serial Port(s) : 1
Disk Controller : Gigabyte Cougar Point 6 port SATA AHCI Controller
USB Controller 1 : Gigabyte Cougar Point USB Enhanced Host Controller #2
USB Controller 2 : Gigabyte Cougar Point USB Enhanced Host Controller #1
USB Controller 3 : Gigabyte Renesas Electronics USB 3.0 Host Controller
FireWire/1394 Controller 1 : VIA VT6315 Series Firewire Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

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Should also say - the plugs, massive, absynth 5, did have some problems in PT9 but never caused a crash.

massive's GUI was messy and Absynth 5 would remember tweeks I'd made or, when coming from someone elses' system my Absynth would read what they had done.
if that makes sense.
Cheers

[albee1952]

FireWire/1394 Controller 1 : VIA VT6315 Series Firewire Controller
this is a red flag for me. VIA firewire is often a "no go", but I also don't know if the motherboard's chipset is compatible either. But if this system ran good with PT9, then it SHOULD be okay. Maybe disable the VIA firewire and install an approved FW card that uses a TI chipset

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Cheers man,

when I first bought 'this infernal machine!' I did get a texas instruments card, that didn't do anything - just static (coulda been a bum card, coulda been this crazy world we live in? but this $40 little generic all star yum cha guy I had got me working)
So I left it at that. and all was good until upgrade to PT 11 / 10. I still need RTAS

It's weird - It's working as an ASIO box for everything else - all the VST stuff - ableton, FL studio, etc. I thought that it could be the AAX protocol ( and it is just those few NI plugs that cause the crash) But the advice that NI support guys (given a couple of months) gave me pointed to the 002 FW

I'm kinda beyond giving too much of a [bleep][bleep][bleep][bleep] anymore.... I'm not going to PT12.
Just one of those things :)

Thanks for lookin'