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  #1  
Old 03-06-2019, 12:19 PM
zvoice zvoice is offline
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Join Date: Nov 2008
Posts: 13
Default Plug In Issues - PT 10.3.10

I have Pro Tools 10 (Ver 10.3.10) running on Windows 7 Pro - Intel i7 CPU [email protected] / 8GB Ram / 64bit OS. I have a Radeon RX 580 Series Graphics card. Visually it looks fine except for pull down menus are HUGE but I was working around that. Up until a few days ago everything was working fine. I am now experiencing issues w/ Plug Ins - They load fine and factory (default) settings change just fine but I am UNABLE to tweak any of the parameters (ie EQ 7 Band - Male Vocal - loads but I can't adjust any EQ settings) I have searched everywhere on avid database and the internet and can't find anyone experiencing this particular issue with the plug ins. It's happening on ALL PLUG-IN's that have any kind of adjustment knobs, graphs, etc. Any advice would be great. I'd like to upgrade to PT 11 but not sure if that is an option. The new subscription based PT won't work for me as I would have to also update my OS (once again I'm on Win 7 Pro 64 bit)
Thanks in advance for your help and support - I look forward to hearing back from someone.
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  #2  
Old 03-06-2019, 05:37 PM
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EGS EGS is offline
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Default Re: Plug In Issues - PT 10.3.10

http://duc.avid.com/showthread.php?t=300050
__________________
Desktop build: PT 2020.5 / Win 11 / i9-11900K @ 5.1GHz / 64GB / 4TB NVMe PCIe 4 / Gigabyte Z590 Vision D / PreSonus 2626
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  #3  
Old 03-07-2019, 08:06 AM
zvoice zvoice is offline
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Default Re: Plug In Issues - PT 10.3.10

SiSoftware Sandra

ID
Host Name : SuperComputer
Workgroup : WORKGROUP

Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS P6T DELUXE V2
Serial Number : MS1C96B********
BIOS : AMI (OEM) 0504 05/19/2009
Total Memory : 8GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (4C 8T 2.81GHz/3GHz, 2.14GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1366

Chipset
Memory Controller : ASUS X58 I/O Hub 2x 2.41GHz (4.82GHz)
Memory Controller : Intel Core Desktop (Bloomfield) UnCore 2x 2.41GHz (4.82GHz), 3x 2.67GB DIMM DDR3 1.07GHz 192-bit

Memory Module(s)
Memory Module : Micron 16JTF25664AZ-1G1F1 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-20 4-27-8-4)
Memory Module : Micron 16JTF25664AZ-1G1F1 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-20 4-27-8-4)
Memory Module : Micron 16JTF25664AZ-1G1F1 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-20 4-27-8-4)
Memory Module : Micron 16JTF25664AZ-1G1F1 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-20 4-27-8-4)

Video System
Monitor/Panel : LG TV
(3840x2160, 72.3")
Video Adapter : Radeon RX 580 Series (36CU 2304SP SM5.0 575MHz/2GHz, 16kB L2, 8GB DDR5 4GHz/9GHz 224-bit, PCIe 3.0 x16)

Graphics Processor
OpenCL : Radeon RX 580 Series (2304SP 36C 535MHz/1.27GHz, 16kB L2, 8GB DDR5 8GHz/9GHz 256-bit)
D3D 11 : Radeon RX 580 Series (2304SP 36C 459MHz/1.27GHz, 16kB L2, 8GB DDR5 4GHz/9GHz 224-bit)
OpenGL : Radeon RX 580 Series (2304SP 36C 515MHz/1.27GHz, 16kB L2, 8GB DDR5 4GHz/9GHz 224-bit)

Storage Devices
Seagate ST3500320NS (500.1GB, SATA150, 3.5", 7200rpm) : 466GB (C:)
HGST Hitachi HDS721032CLA362 (320.1GB, SATA300, 3.5", 7200rpm, 14MB Cache) : 298GB (D:) (E:)
HP OfficeJet Pro (USB2/NVMe) : N/A (F:)
HL-DT-ST BD-RE GGW-H20L (SATA150, BD-RE, HD-DVD-R, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:)

Logical Storage Devices
Internal_HD (C:) : 466GB (NTFS, 4kB) @ Seagate ST3500320NS (500.1GB, SATA150, 3.5", 7200rpm)
Reserved (D:) : 100MB (NTFS, 4kB) @ HGST Hitachi HDS721032CLA362 (320.1GB, SATA300, 3.5", 7200rpm, 14MB Cache)
INT_1 (E:) : 298GB (NTFS, 4kB) @ HGST Hitachi HDS721032CLA362 (320.1GB, SATA300, 3.5", 7200rpm, 14MB Cache)
Removable Drive (F:) : N/A @ HP OfficeJet Pro (USB2/NVMe)
Removable Drive (A:) : N/A
Optical Drive (G:) : N/A @ HL-DT-ST BD-RE GGW-H20L (SATA150, BD-RE, HD-DVD-R, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller #1 : ASUS LPC Interface Controller
Audio Device : ASUS HD Audio Controller
Audio Codec : Analog Devices 989B
Audio Device : Pine Technology Ellesmere [Radeon RX 580]
Disk Controller : ASUS 4 port SATA IDE Controller
Disk Controller : ASUS 2 port SATA IDE Controller
Disk Controller : ASUS 6121 RAID Controller
USB Controller #1 : ASUS USB UHCI Controller #4
USB Controller #2 : ASUS USB UHCI Controller #5
USB Controller #3 : ASUS USB UHCI Controller #6
USB Controller #4 : ASUS USB EHCI Controller #2
USB Controller #5 : ASUS USB UHCI Controller #1
USB Controller #6 : ASUS USB UHCI Controller #2
USB Controller #7 : ASUS USB UHCI Controller #3
USB Controller #8 : ASUS USB EHCI Controller #1
FireWire/1394 Controller #1 : 13330 XIO2213A PCI Express to 1394b OHCI with 3-Port PHY
FireWire/1394 Controller #2 : ASUS VIA VT6308 1394 OHCI Controller
SMBus/i2c Controller #1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP OfficeJet Pro 8720 (600x600, USB, Colour)
Printer : HP OfficeJet Pro 8720 (600x600, USB, Colour)
Printer : HPOJ8720_Fax_Driver (300x300, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Epson ESC/P-R (360x360, Colour)

Scanners and Cameras
Scanner : HP OfficeJet Pro 8720 (USB) (Scanner, USB)

Peripherals

Network Services
Network Adapter : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller #2 (Ethernet, 100Mbps)
Network Adapter : Generic Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller (Ethernet)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.1.7601 (Service Pack 1)
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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  #4  
Old 03-08-2019, 07:28 AM
zvoice zvoice is offline
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Join Date: Nov 2008
Posts: 13
Default Re: Plug In Issues - PT 10.3.10

UPDATE ..... Thanks for all that viewed my post ... after much trial and error it seems the issue was caused by my graphics card (Radeon RX 580 Series (36CU 2304SP SM5.0 575MHz/2GHz, 16kB L2, 8GB DDR5 4GHz/9GHz 224-bit, PCIe 3.0 x16).
I re-installed my old graphics card (ATI Radeon HD 4800 Series) and all the plug-ins are working properly and all settings can be adjusted. Not sure why everything worked fine with the new card for a month or so then stopped working .... but all is well. I hope this helps anyone that may experience a similar issue like this. CHECK YOUR GRAPHICS CARD FIRST !!!!! Thanks again ..... ROCK ON !!!!!!
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