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#1
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New Eleven Rack High Pitch Problem
Hi,
Just bought an Eleven Rack yesterday and today it seemed to develop a high pitch. Even with the volume off on the Eleven Rack I can hear a high pitch and a slight static sound through my monitors. Any idea what is wrong? I changed the settings in Pro Tools from 48 to 44.1 and I heard a loud pop. After that I was unable to get rid of the high pitch noise. My Eleven Rack is connected directly to the computer with a USB cable. Help? Craig
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Pro Tools 10.3 Mbox 3 Saffire Pro 40 27" Imac i7 3.4 Ghz 16gb OSX 10.8.3 MacBook Pro 2.4 Ghz 4gb OSX 10.8.3 Dynaudio Acoustics BM5a MkII EVH 5150 III 50 Watt Head EVH 5150 III 4x12 Cabinet Ernie Ball Music Man Axis Gibson Les Paul Standard EVH Peavey Wolfgang Custom EVH Frankenstrat How To Play The Guitar |
#2
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Re: New Eleven Rack High Pitch Problem
Just a shot in the dark but I think some people have reported that certain USB cables cause this problem. Try a different USB cable and see if that helps. Does the high pitch sound also occur when he Eleven Rack is not connected tot he computer? How about in the headphone outs?
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Obsidian Dragon
MacbookPro14,3 - Intel Core i7 3.1 GHz, 16 GB MacOS 13.6.6 running Protools 2024.3.1 Mac Studio M1Max - 64GB MacOS 14.4.1 running Protools 2024.3.1 |
#3
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Re: New Eleven Rack High Pitch Problem
Hey,
I swapped out the USB. That is not the problem. It seems like it might be a clocking issue. When I changed from 48KHZ to 44.1 KHZ. I heard a loud pop and then a high pitch noise and no sound from the Eleven Rack. Even in stand a lone mode not hooked up to the computer the Eleven Rack would not make a sound. Then I booted up my computer and changed the session setting to 48 KHZ and then I heard a pop and then there was sound from the Eleven Rack. When I tried to create a new session I wasn't able to arm the tracks. So I opened a re-amping session template and then I could hear Eleven Rack. Some strange issues between Pro Tools 10.0 and Eleven Rack 2.0.1 and Mac OSX 10.7.2. Any ideas? Should I return this unit? It is old stock the music store had for more than a year. Sounds like a faulty unit maybe or maybe some software incompatibility. Not sure I just bought the Eleven Rack yesterday. Help, feedback is much appreciated. Anyone else hear of similar issues? Let me know...? Craig
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Pro Tools 10.3 Mbox 3 Saffire Pro 40 27" Imac i7 3.4 Ghz 16gb OSX 10.8.3 MacBook Pro 2.4 Ghz 4gb OSX 10.8.3 Dynaudio Acoustics BM5a MkII EVH 5150 III 50 Watt Head EVH 5150 III 4x12 Cabinet Ernie Ball Music Man Axis Gibson Les Paul Standard EVH Peavey Wolfgang Custom EVH Frankenstrat How To Play The Guitar |
#4
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Re: New Eleven Rack High Pitch Problem
Do you hear the high pitch when you turn the monitors off and use headphones?
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Eddie Sullivan Long Island Mac Tech http://long-island-mac-tech.com [email protected] 631 786 3924 Freelance Mac/Pro Tools tech for hire. Metro New York Area. |
#5
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Re: New Eleven Rack High Pitch Problem
Yes,
The sound was in the monitors and headphones. Craig
__________________
Pro Tools 10.3 Mbox 3 Saffire Pro 40 27" Imac i7 3.4 Ghz 16gb OSX 10.8.3 MacBook Pro 2.4 Ghz 4gb OSX 10.8.3 Dynaudio Acoustics BM5a MkII EVH 5150 III 50 Watt Head EVH 5150 III 4x12 Cabinet Ernie Ball Music Man Axis Gibson Les Paul Standard EVH Peavey Wolfgang Custom EVH Frankenstrat How To Play The Guitar |
#6
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Re: New Eleven Rack High Pitch Problem
Definitely take it back to the place you purchased it and get support from them. I'm relatively new to the Eleven Rack but have seen some posts here about a problems with 44.1Khz clock on earlier Eleven Racks.
__________________
Obsidian Dragon
MacbookPro14,3 - Intel Core i7 3.1 GHz, 16 GB MacOS 13.6.6 running Protools 2024.3.1 Mac Studio M1Max - 64GB MacOS 14.4.1 running Protools 2024.3.1 |
#7
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Re: New Eleven Rack High Pitch Problem
+1 /\ /\
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Too much blood in my drugstream Motherboard: Gigabyte Z690 AERO D CPU: Intel Alder Lake Core i9-12900K CPU Cooler: Noctua NH-D15S RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz) Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples) 1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro) GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4 PSU: Corsair HX Series HX850 Platinim CASE: Fractal Define XL R2 PT 11HD (v11.3.2) Omni s/pdif <> AxeFxIII HD 96I/O |
#8
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Re: New Eleven Rack High Pitch Problem
+2
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#9
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Re: New Eleven Rack High Pitch Problem
Does it sound like this
http://youtu.be/zD0oTRt5fXs When I flick the 48V Phantom switch it momentarily disappears but comes back again I have checked the USB cable and that is not the problem |
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