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#1
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download account
Hello All
Its been a long time since I've logged into Avid site and used my PT. Been on a bit of a hiatus. Was trying to get logged in to download new version of PT and seems my download account may be linked to an old email address I no longer have access to (it doesn't exist). How can I get my download access transferred over? I created a master account. Just updated my DUC access, luckily I had the login info saved somewhere. Thanks
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PT Ultimate 2020.3.0 1 HDX Card Lynx Aurora 16 (2) Windows 10 Pro 1909 ASUS X-99 II Intel i7 32GB RAM Gigabyte GeForce GTX 1050 Ti 4GB www.doylemusic.com |
#2
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Re: download account
Lots of reads but no responses. Any thoughts out there, what can I do here. I have looked around the site for similar threads but haven't really found an answer. Point me in the right direction if the answer is obvious and thanks for your time.
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PT Ultimate 2020.3.0 1 HDX Card Lynx Aurora 16 (2) Windows 10 Pro 1909 ASUS X-99 II Intel i7 32GB RAM Gigabyte GeForce GTX 1050 Ti 4GB www.doylemusic.com |
#3
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Re: download account
I'll escalate this to supermods' attention. They may be able to figure out what's wrong with your account
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Janne What we do in life, echoes in eternity. |
#4
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Re: download account
Thanks a bunch. I can provide email accounts if needed as well as original email confirmation from Avid with HDX serial number, etc.
I did confirm with email provider that I cannot re-enable the original email ID. Thanks
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PT Ultimate 2020.3.0 1 HDX Card Lynx Aurora 16 (2) Windows 10 Pro 1909 ASUS X-99 II Intel i7 32GB RAM Gigabyte GeForce GTX 1050 Ti 4GB www.doylemusic.com |
#5
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Re: download account
No problem. Now just please wait until someone contacts you
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Janne What we do in life, echoes in eternity. |
#6
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Re: download account
Quote:
Thanks, Tope |
#7
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Re: download account
I know you guys are working on this, but I have an issue where I can't use my current version. I believe its a compatibility issue with PT (12.8) and OS (Win 10 1909). So I'm dead in the water for now. Is there an ETA so I know what to expect? Thanks
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PT Ultimate 2020.3.0 1 HDX Card Lynx Aurora 16 (2) Windows 10 Pro 1909 ASUS X-99 II Intel i7 32GB RAM Gigabyte GeForce GTX 1050 Ti 4GB www.doylemusic.com |
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