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  #21  
Old 10-02-2018, 10:29 AM
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DetroitT DetroitT is offline
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Join Date: Dec 2000
Location: Detroit, Mi, USA
Posts: 1,965
Default Re: Avid Complete Plug-in Bundle - License expired on a current Subscription

Hello.
Extended/renewal to Nov 2019 (Pro Tools Ultimate)
Will the "Avid Complete Plug-In Bundle (26) refresh automatically?
The bundle is still (ILok-refreshed) expiring Nov 2018.
Or is this bundle no longer included?

Trying to avoid the above.
Thank you.
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Testing:
Pro Tools U-2018.10 MacOS 10.14.1 (Avid HDX-1 Omni)

(MP 5,1 / 64-Gb)
(Sapphire 7950 MacEdition, 3-Displays)
MOTU FW-CoreAudio (for poly recording)
(HUI- MIDI over IP)
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Surround-music-design-creation.
Post Music-Sound mixing, Production-Enhancements.
Audio Tuning and System Services
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  #22  
Old 10-06-2018, 08:03 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: SF Bay Area
Posts: 7,775
Default Re: Avid Complete Plug-in Bundle - License expired on a current Subscription

Quote:
Originally Posted by Ecllipse View Post
I have the same problem. AppMAn recognizes my subscription, yet it doesn't show on Ilok Man
Please look for a case notice email and reply to that if needed, thank you!
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  #23  
Old 10-06-2018, 08:12 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: SF Bay Area
Posts: 7,775
Default Re: Avid Complete Plug-in Bundle - License expired on a current Subscription

Quote:
Originally Posted by DetroitT View Post
Hello.
Extended/renewal to Nov 2019 (Pro Tools Ultimate)
Will the "Avid Complete Plug-In Bundle (26) refresh automatically?
The bundle is still (ILok-refreshed) expiring Nov 2018.
Or is this bundle no longer included?

Trying to avoid the above.
Thank you.
It should refresh around your plan's date (at the end of next month). I wouldn't anticipate a problem, but keep in mind you have support included with your plan so you can start a case through your account (my.avid.com > Access the Support Center > Equipment) or call using your System ID.
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