Congrates DIGI for Excellent Customer Service

[tele_player]

Yes, I know they frequently arrive quickly, I disagree with they 'can't' guarantee it. They 'won't' take the steps necessary to guarantee it is more accurate. Since they do frequently arrive within a few days, they're pretty close to being able to guarantee it, they'd just need to make some extra effort.

But this is a company that locks you into so-so hardware, with annoying recurring problems, a closed plugin format, extreme hardware sensitivity, an obsolete compatibility document, obsoleted still-useful hardware, and a censored forum. In light of these, I commend them for updating new purchases to the current software.

[ii88tek]

But this is a company that locks you into so-so hardware, with annoying recurring problems, a closed plugin format, extreme hardware sensitivity, an obsolete compatibility document, obsoleted still-useful hardware, and a censored forum. In light of these, I commend them for updating new purchases to the current software.

It looks like your core complaint is with the product itself and the frustrations of product design and development. I hope I don't run into the problems you encountered. Digi is probably aware that they need to continually advance, otherwise, users will simply jump to a competitor's product. And if you look at the forums of competitors, you will see that their users are not without their complaints and problems too.

My initial experience is that Digi is more responsive, gives more information and is fairer than one of their leading competitors. As a new customer, I'm simply saying that I am very satisfied and have no regrets about my purchase.

[witness]

As a new customer, I'm simply saying that I am very satisfied and have no regrets about my purchase.

that is the right attitude to have

i believe Digidesign is behind now some but i also believe they know that now and are very very busy getting up to date

now i believe others are behind on their graphics interface as nothing it easier or more laid out like the Pro Tools software

[K.B.]

The Bar and Grill is now totally deleted.

[Stiff]

Karel, there's still the DUC café I believe...

[K.B.]

that is the right attitude to have

[lemix]

Karel, there's still the DUC café I believe...

Well friend, you believe wrong..also deleted !
I have a buddy who purchased a Mix3 TDM system...and...

later,

[K.B.]

The DUC Cafe deleted too?

Wow...

That was DUC old school.

I've had several mails from folk saying they're not going to bother hangin' round here now. I guess the new Admin will say "...and good riddance!"

And the rest of you say nothing...

[user9]

And the rest of you say nothing...

Thats because MOST users are here to discuss Protools.
NOT their weekend, personal life and numerous other way off-topic posts that I have seen you post here Karel. So blame yourself, NOT digi.

[K.B.]

user9
member
Reged: 01/08/05
Posts: 1

Don't want folk to know who you are?