AAE Error 1 when doing HDX firmware update

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AAE Error 1 when doing HDX firmware update

05-09-2019, 09:20 PM

glogulus2003 glogulus2003 is offline

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Join Date: Sep 2003

Posts: 53

AAE Error 1 when doing HDX firmware update

Well. I seem to be having a problem updating my hdx firmware. I installed 2019.5 and when I launch it basically hangs until I get a dialog box that says "AAE Error 1". I've opened a ticket with avid, but was hoping if anyone else has encountered this before.

Would being in a sonnet chassis over thunderbolt3 be a possible cause? This is a sonnet III-D thunderbolt2 that was upgraded to a thunderbolt3 card.

Update: Solved by flashing from an older MacBook Pro. Might a newer iMac 2019 i9 thing, but not sure.

Last edited by glogulus2003; 05-15-2019 at 06:42 PM.

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