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  #1  
Old 02-21-2007, 03:19 PM
matt-o- matt-o- is offline
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Default DigiTranslator 2.0 & PT 7.3.1cs1 problem

Yesterday I received an AAF from an Adrenaline Avid (10 Audiotracks, 90 min, wav 24bit).
I could not open it on my PT (MacPro 2.66, 5GB, 10.4.8, HD2, PT 7.3.1.cs1, Digitranslator2), it always interrupts with the message:
"Could not complete the Open Session... command because an unexpected error happened while trying to find an audio media file's format." A friend got the same error message on his G5.
But I could open the AAF without any problems on my LE System 7.1cs10 (MBox).
Are there any known issues with 7.3.1 and Digitranslator?

I tried a new "clean" re-install of ProTools, with permission repairs before and after etc.etc. but without success. Confusing was, that each time I installed a new ProTools from the DVD, the installer causes a kernel panic while trying to do the automatic restart after the installation. Strange behaviour. Apart from these problems, PT works fine.

Thanks,
Matthias
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  #2  
Old 02-21-2007, 11:40 PM
mix109 mix109 is offline
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Default Re: DigiTranslator 2.0 & PT 7.3.1cs1 problem


Thanks for the info Matthias

Last time i had this problem with AAF's from Adrenaline was under OS9&ProTools 5.1.3cs8
the exported Adrenaline file(s) seemed to have corrupted resource forks.(File&Creator type)
So i had to resedit the file,imported to DigitalPerformer,exported it and then back to ProTools....
I will have it in mind.

The installation problem i had it with the DVD installers of 7.2.where one has to manually opens the
installer packages and do a drag+drop installation.
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Old 02-21-2007, 11:51 PM
Frank Kruse Frank Kruse is offline
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Default Re: DigiTranslator 2.0 & PT 7.3.1cs1 problem

Add-On:

I was the one who also tried to open that AAF. But I didn´t even have the media. Matthias emailed the AAF to me.
PT aborts the process when reading the AAF. It doesn´t even open the track-import window but reports the error and stops. So it´s very unlikely that the problem has something to do with corrupt media-files. The media isn´t even read.

If it opens on LE the only implication for me is that this is a bug in the OMF/AAF-section of 7.3.1cs1.

frank.
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Old 02-22-2007, 09:51 AM
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Default Re: DigiTranslator 2.0 & PT 7.3.1cs1 problem

Let me know if you are able to send the file to us--that is what would help the most. If you can, then I will send you directions on how to do so.
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  #5  
Old 02-22-2007, 12:31 PM
matt-o- matt-o- is offline
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Default Re: DigiTranslator 2.0 & PT 7.3.1cs1 problem

Quote:
Let me know if you are able to send the file to us--that is what would help the most. If you can, then I will send you directions on how to do so.
Yes, this should be possible. The File is 3MB big. Please tell me, how to send it.

Thanks
Matthias
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  #6  
Old 02-23-2007, 07:54 AM
matt-o- matt-o- is offline
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Default Re: DigiTranslator 2.0 & PT 7.3.1cs1 problem

Add on: I just heard from the picture editor, that they have the same problem with LE 7.3.1 and Digitranslator 2. It worked with their LE 7.1.3, but not with 7.3.1. But they experimented and found out, that this problem occurs only with referenced AAF, an embedded AAF worked fine.

Matthias
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  #7  
Old 02-26-2007, 09:07 AM
matt-o- matt-o- is offline
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Default Re: DigiTranslator 2.0 & PT 7.3.1cs1 problem

Quote:
Add on: I just heard from the picture editor, that they have the same problem with LE 7.3.1 and Digitranslator 2. It worked with their LE 7.1.3, but not with 7.3.1. But they experimented and found out, that this problem occurs only with referenced AAF, an embedded AAF worked fine.
Digi?
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  #8  
Old 02-26-2007, 09:20 AM
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Default Re: DigiTranslator 2.0 & PT 7.3.1cs1 problem

I just sent you info on how to get that session to us - check your email....
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