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  #41  
Old 02-18-2018, 07:29 AM
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EddieJones EddieJones is offline
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Default Re: Artist Mix: Pan knob not functional

Have you tried switching the knob tops over ? The knobs are conductive, then the shaft of the encoder down through the base to the circuit...then to an IC which reads the touch. It could be any of those that has failed. If switching knobs doesn't help you may have a faulty encoder. I'll know more on Tuesday.
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  #42  
Old 02-18-2018, 07:32 AM
sixstringbob sixstringbob is offline
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Default Re: Artist Mix: Pan knob not functional

They just pull off? I wouldn't want to do damage to them.



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  #43  
Old 02-18-2018, 07:39 AM
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EddieJones EddieJones is offline
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Default Re: Artist Mix: Pan knob not functional

Yes they pull off.
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  #44  
Old 02-18-2018, 07:39 AM
sixstringbob sixstringbob is offline
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Default Re: Artist Mix: Pan knob not functional

Cool. I'll try it.



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  #45  
Old 02-18-2018, 07:45 AM
sixstringbob sixstringbob is offline
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Default Re: Artist Mix: Pan knob not functional

Same result. No 'touch' readout on that knob with the top removed but if I hold the control knob and press, I get the 'touch'


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  #46  
Old 04-19-2018, 03:26 PM
Uli Auer Uli Auer is offline
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Default Re: Artist Mix: Pan knob not functional

Hey fellows !
Having the same issue - here it's the "pan" knob of channel 2 on an Artist Mix (Avid version).

The behaviour is as follows (partially as described here before):

- Hardware test works with turning the knob (no odd values or reverse things happening), same with pressing the switch, but NO simple touch message received when just touching the knob with the finger tip.

- When used with a DAW (tested with same results in Pro Tools 12 and Cubase 9.5 here) in "normal" channel mode the pan is not working when turning the knob - only pressing it resets pan to middle position ! Turning alone has no effect though. BUT: Flipping the channels DOES make the knob turn change the volume of channel 2......

Strange, strange, folks.....

Anything new happened in your cases ?

Best regards,

Uli

@sixstringbob: What do you mean by "holding the control knob and press"....?

Another EDIT:

Just found out that (in DAW use) if I have the channels filpped and the rotary knob is controlling the volume the dB value is not shown on the channel's OLED display ! Which is true for the other channels.....May be a hint that it could be crucial for correct data transmission to have the "touch" part of the data being sent, too while turning the knob.....since this doesn't seem to work on this channel that might be the problem.....but really strange behaviour anyway....
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  #47  
Old 05-01-2018, 02:17 PM
ProphitCity1111 ProphitCity1111 is offline
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Default Re: Artist Mix: Pan knob not functional

Quote:
Originally Posted by sixstringbob View Post
Same result. No 'touch' readout on that knob with the top removed but if I hold the control knob and press, I get the 'touch'


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Hey im having the same problem with my Avid Artist Mix. Pan Knob 1 dose not work properly when using it to adjust settings and also hardware test shows the touch function is not working. Only on pan knob 1 everything else works to my knowledge. Did anyone on here ever come up with solution or anything worth mentioning about this issue?
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