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#11
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
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#12
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
Basically good people, Avid don't give a toss about anything customer related. I say this with no more bitterness, I am over that. They took my money for years and gave me very little for it. Certainly nothing that worked properly. They could not and would not support their product with anything other than impatient and dismissive messages that clearly showed that they did not KNOW how to support their own product. I never thought I would see myself in this particular place, but I have divested myself of most of my Avid gear and am now working with other solutions that are just as robust and productive, in fact more so given their artist stuff never works. The S3 is another borderline joke. I can now only wait for Avid to realize they bit off more than they could chew and divest themselves of these products so that this once untouchable range of products can be remade into something that is worth buying. Most trusted? Rubbish, provably incorrect and a borderline lie, but it's just marketing isn't it so you can cay anything and get away with it. Most reliable? Puhleeeeeease. Avid, just go bankrupt will you, so someone with a grain of a clue who knows how to do proper market research and get their faithful user base to stay faithful - meaning that we get a product we can actually use. The company wins, we win, music wins. Avid, for the loss. Anyone looking to purchase, look elsewhere, you are absolutely wasting your money. International education institutions, music schools and professionals alike are moving away from Avid - so can you.
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#13
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
I don't know how long you have used it, but S3 is great both live and at studio. My only gripe is that they put the meter leds to wrong side of the fader (IMO)
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Janne What we do in life, echoes in eternity. |
#14
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
The new Artist software that has Yosemite compatibility is available now. Version 3.2.2.
http://duc.avid.com/showthread.php?t=366479
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Park The Transfer Lab at Video Park Analog tape to Pro Tools transfers, 1/4"-2" http://www.videopark.com MacPro 6 core 3.33 GHz, OS 10.12.1, 8 GB RAM, PT12.6.1, Focusrite Saffire Pro 40, PreSonus DigiMax, MC Control V3.5, dual displays, Neumann U-47, Tab V76 mic pre, RCA 44BX and 77DX, MacBook Pro 9,1, 2.3 Mhz, i7, CBS Labs Audimax and Volumax. Ampex 440B half-track and four-track, 351 tube full-track mono, MM-1100 16-track. |
#15
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
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#16
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
My personal opinion on the artist series controllers is this:
For the money they are a great controller and have featnures you can only get in large format controllers like Icons/D Commands and even S6. There are definitely flaws . One of which is the surround panner not fully functioning. Then there's the Eucon Software that talks to these puppies which has some serious issues.... Personally I think Avid are concentrating all their resources and marketing into the S6 and S3 and treat all other products as lower priority. Let's face it, an artist Mc Control with the Mixers is a pretty powerful solution...I've worked on quite a few avid controllers and to be honest the Artist series pretty much does what the bigger boards do and more in some cases. From a business/economic point of view it's not viable for AVID to sink tons of resources into this product. They'll do what they can but it's not priority. Case in point; I was pissed off that the surround panner feature on the MC Control was not fully functional and sent in a tech support ticket asking what the heck was up with that...the response was very clear....they will not be addressing the issue claiming that the panner in protools is Square while the Panner on the Mc control is a circle and could not be made to fully work properly.
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Cory Rizos, CAS Re-recording Mixer/Sound Designer Montreal, Quebec http://www.imdb.com/name/nm0007185/ coryrizos.com |
#17
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
Hi Guys,
We know there are frustrations around the Artist product line. Bugs that interrupt your workflow and drive you crazy that we have yet to resolve. It’s not what we want and we’ve been working hard to fix that. In the last 6 months, we’ve had 3 EuControl releases: 3.2, 3.2.1, 3.2.2. We’ve improved overall connectivity and reliability with each release, which was the #1 user complaint about the product line. We also fixed a bunch of bugs: 3.2 (9/29/14)
3.2.1 (11/14/14)
3.2.2 (3/31/15)
Thanks,
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#18
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
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Will you install 3.2.2 and upgrade your firmware to see if that improves reliability? Thanks,
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#19
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
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Removing the S3-specific improvements in v3.2.2, we're left with:
Those of us without retina displays are thrilled for those who have them. I'm sure the nicer EuControl icon was worth the wait. Last, but not least, we no longer have to lay awake at night, worrying about being asked to to save soft key assignments if no changes were made. Meanwhile, back in v3.2, quoted above, you guys "improved" connectivity by specifically preventing EUCON from connecting to anything but the most basic, dedicated, hardwired, network. Claiming that's an improvement is like GM claiming they've improved auto safety by limiting transmissions to 1st gear and reverse! There are a lot of us, out here, that have been holding our breath for the next release of EUCON/EuControl. We sincerely hoped Avid would hit the ball out of the park. Instead, you guys didn't even make it out of the dugout. |
#20
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Re: What A Freaking Joke.. Come on AVID it's time you worked some of this junk out
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Also, I know that you are unhappy we are not supporting LAGG. If you'd like to create an Ideascale Suggestion to be voted on, please do so. If its something that a lot users want, it would be great to know. However, I have only counted 3 users that have had an issue with LAGG and 3.2+. And, as I have mentioned before in other thread, a USB or Thunderbolt Ethernet adapters provide a supported solution.
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
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