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Old 11-15-2016, 06:28 PM
zoundsabar zoundsabar is offline
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Join Date: Sep 2001
Location: Berkeley, CA
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Default Pro Tools HD Plan license expired on an active Pro Tools HD Upgrade and Support Plan

I have just been warned that my PT HD subscription, which I renewed, is going to expire. I just filed a case number 03083257. This is the second license I have renewed. The first one worked fine: had a new license in my iLok account and I could update and run within minutes. The second one was renewed over a week ago and is now expiring today, but no license available to update.

Please be very quick about the license moving into my iLok account.

Doug
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Old 11-15-2016, 11:59 PM
Stig Eliassen's Avatar
Stig Eliassen Stig Eliassen is offline
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Default Re: Pro Tools HD Plan license expired on an active Pro Tools HD Upgrade and Support P

I've sent a message with the case number to Avid.
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Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5
Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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