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  #1  
Old 08-16-2009, 04:18 PM
Mac9641 Mac9641 is offline
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Join Date: Aug 2009
Posts: 8
Default Trouble installing Pro Tools 8 LE on Vista

I just purchased pro Tools 8 LE and am having trouble installing, everything seems to go fine until about 1/4 of the way into the installation I get an error message

Feature Transfer Error

Feature: Documentation
Component: Documentation - LE Hardware
File: E:\Pro Tools LE Installer\data2.cab
Error: Data Error (cyclic redundancy check)

Upon clinking ok, another error message pops up
This software requires installation of device driver TPkd and a reboot before running. Please reboot and reinstall the software

I have searched online for this driver and can't seem to find it....
also unsure if this is going to completely fix my problem.

Any help is greatly appreciated



More details about my computer


Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6320 @ 1.86GHz 4.9 3.1
Determined by lowest subscore

Memory (RAM) 1.99 GB 5.0
Graphics Intel(R) 82945G Express Chipset Family 3.1
Gaming graphics 224 MB Total available graphics memory 3.2
Primary hard disk 151GB Free (290GB Total) 5.7
Windows Vista (TM) Home Premium

System
--------------------------------------------------------------------------------

Manufacturer HP-Pavilion
Model RX889AA-ABA a6040n
Total amount of system memory 1.99 GB RAM
System type 32-bit operating system
Number of processor cores 2
64-bit capable Yes

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 298 GB
Disk partition (C:) 151 GB Free (290 GB Total)
Disk partition (D:) 904 MB Free (8 GB Total)
Media drive (E:) CD/DVD

Graphics
--------------------------------------------------------------------------------

Display adapter type Intel(R) 82945G Express Chipset Family
Total available graphics memory 224 MB
Dedicated graphics memory 0 MB
Dedicated system memory 32 MB
Shared system memory 192 MB
Display adapter driver version 7.14.10.1132
Primary monitor resolution 1680x1050
DirectX version DirectX 9.0 or better

Network
--------------------------------------------------------------------------------

Network Adapter Intel(R) PRO/100 VE Network Connection
Network Adapter Broadcom 802.11g Network Adapter
Network Adapter Microsoft Tun Miniport Adapter
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  #2  
Old 08-16-2009, 04:47 PM
Mac9641 Mac9641 is offline
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Join Date: Aug 2009
Posts: 8
Default Re: Trouble installing Pro Tools 8 LE on Vista

Sorry, the error actually now reads

Feature Transfer Error

Feature: Documentation
Component: Documentation - Avid
File: E:\Pro Tools LE Installer\data2.cab
Error: Data Error (cyclic redundancy check)
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  #3  
Old 08-16-2009, 05:07 PM
albee1952's Avatar
albee1952 albee1952 is offline
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Join Date: May 2004
Location: Norwich, CT
Posts: 39,331
Default Re: Trouble installing Pro Tools 8 LE on Vista

Maybe the admin can move this to the proper section(for LE as this is the HD section of the DUC). Is this Vista with SP1? SP2? Have you turned off wifi? Here is some very important reading:
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General Troubleshooting - Pro Tools LE on Windows (XP & Vista)
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