Fast Track Ultra Blue Screen Crashes

[chamlin]

On my Windows 7 Pro sp1, M-Audio Fast Track Ultra (Driver: 6.1.8, Firmware: 1.5.1), SONAR X3, the FTU driver keeps crashing my system. Happens around 3 times in a day. Joy killer.

Blue screen, IRQ issues, M-Audio, memory dump...hard to read the screen quickly enough.

I guess the obvious is try the 6.1.10 driver, but have seen similar issues from people with that. Better to time travel back to 6.1.08?

Grateful for suggestions...

[chamlin]

Brief Update:

1. Installed M-Audio Fast Track Ultra driver 6.1.10 (latest version) but the Blue Screen keeps coming.

2. Uninstalled the driver and tried an older driver,6.1.08, but while that one loads into my taskbar tray, the actual window doesn't open on my screen, rendering it useless as I can't adjust anything, including monitoring.

3. Reinstalled the latest driver, 6.1.10.

4. Now generating a full system profile via Sandra Lite.

[chamlin]

Note: The Blue Screen crashes, still around 3/day, are all of the M-Audio Fast Track Ultra "Driver IRQL Not Less or Equal" variety.

Updated System Brief:
---Windows 7 Pro sp1
---Intel Core i5-4670k, 3.4 GHz
---16 GB RAM
---M-Audio Fast Track Ultra (Driver: 6.1.10, Firmware: 1.5.1)
---SONAR X3
---C: drive is solid state, the rest are HDD, the external b/u's are USB

Sandra Report:
SiSoftware Sandra

ID
Host Name : Bodhi-PC
Workgroup : WORKGROUP

Computer
Model : ASUS All Series ASUS MB
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS Z87-DELUXE
Serial Number : 1304107********
BIOS : AMI (OEM) 2004 06/03/2014
Intel vPro : 9.00.02.1345
Total Memory : 16GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4C 3.8GHz, 3.8GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1150

Chipset
Memory Controller : ASUS Core (Haswell) DRAM Controller 100MHz, 2x 8GB DIMM DDR3 1.6GHz 128-bit

Memory Module(s)
Memory Module : Kingston 99U5471-037A00LF 8GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Kingston 99U5471-037A00LF 8GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : BNQ BenQ GW2765
(2560x1440, 27.0")
Monitor/Panel : (Standard monitor types) Generic Non-PnP Monitor
Video Adapter : AMD Radeon HD 6450 (2CU 160SP SM5.0 625MHz, 1GB 600MHz 64-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : AMD Radeon HD 6450 (160SP 2C 625MHz, 1GB 600MHz 64-bit)
Compute Shader Processor : AMD Radeon HD 6450 (160SP 2C 625MHz, 1GB 600MHz 64-bit)
OpenGL Processor : AMD Radeon HD 6450 (160SP 2C 625MHz, 1GB 600MHz 64-bit)

Storage Devices
INTEL SSDSC2CW180A3 (180GB, SATA600, 2.5", SSD) : 168GB (C:)
WDC WD6000HLHX-01JJPV0 (600.1GB, SATA600, 3.5", 10000rpm, 32MB Cache) : 559GB (S:)
WDC WD1500HLHX-01JJPV0 (150GB, SATA600, 3.5", 10000rpm, 32MB Cache) : 140GB (F:)
WDC WD20EARX-00PASB0 (2TB, SATA600, 3.5") : 2TB (E:)
WDC WD40EZRX-00SPEB0 (4TB, USB3/SATA300/600, 3.5", 5400rpm) : 4TB (I:)
WDC WD7500AAKS-00RBA0 (750.2GB, USB3/SATA300, 3.5", 7200rpm, 16MB Cache) : 699GB (T:)
HL-DT-STDVDRAM GH24NS95 (SATA, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
System Reserved : 100MB (NTFS, 4kB) @ INTEL SSDSC2CW180A3 (180GB, SATA600, 2.5", SSD)
Sonar Files (S:) : 559GB (NTFS, 4kB) @ WDC WD6000HLHX-01JJPV0 (600.1GB, SATA600, 3.5", 10000rpm, 32MB Cache)
Open Drive (F:) : 140GB (NTFS, 4kB) @ WDC WD1500HLHX-01JJPV0 (150GB, SATA600, 3.5", 10000rpm, 32MB Cache)
General Data (E:) : 2TB (NTFS, 4kB) @ WDC WD20EARX-00PASB0 (2TB, SATA600, 3.5")
External Main Backup (I:) : 4TB (NTFS, 4kB) @ WDC WD40EZRX-00SPEB0 (4TB, USB3/SATA300/600, 3.5", 5400rpm)
External Sonar Backup 2 (T:) : 699GB (NTFS, 4kB) @ WDC WD7500AAKS-00RBA0 (750.2GB, USB3/SATA300, 3.5", 7200rpm, 16MB Cache)
OS & Programs (C:) : 168GB (NTFS, 4kB) @ INTEL SSDSC2CW180A3 (180GB, SATA600, 2.5", SSD)
Optical Drive (D:) : N/A @ HL-DT-STDVDRAM GH24NS95 (SATA, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : ASUS Lynx Point LPC Controller
Audio Device : ASUS Lynx Point HD Audio Controller
Audio Codec : Realtek Semi 0900
Audio Device : ASUS NI Caicos HDMI Audio [AMD RADEON HD 6450]
Disk Controller : ASUS Lynx Point 6-Port SATA AHCI Controller
Disk Controller : ASUS Asmedia 106x SATA Controller
Disk Controller : ASUS Asmedia 106x SATA Controller
USB Controller 1 : ASUS Lynx Point USB xHCI Host Controller
USB Controller 2 : ASUS Lynx Point USB Enhanced Host Controller #2
USB Controller 3 : ASUS Lynx Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Wondershare PDF Editor (4000x4000, Colour)
Printer : Nitro Reader Driver 3 (600x600, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Officejet Pro 8600 (600x600, Colour)
Printer : Fax - HP Officejet Pro 8600 (200x200, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : eFax 4.4 (384x384, Colour)
Printer : Canon iP4300 (USB, Colour)
Printer : Amyuni Document Converter 400 (2400x2400, Colour)

Scanners and Cameras
Scanner : Hewlett-Packard HP Officejet Pro 8600 (NET) (Scanner, USB)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)
Network Adapter : Intel(R) Ethernet Connection I217-V (Ethernet)
Network Adapter : VMware Virtual Ethernet Adapter for VMnet1 (Ethernet, 100Mbps)
Network Adapter : VMware Virtual Ethernet Adapter for VMnet8 (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 7 Ultimate Media Center 6.01.7601 Service Pack 1
Platform Compliance : x64

[amagras]

Hi there, I did manage to make the blue screens disappear completely: switched to other brand. After months trying to find a fix that was the only solution I could find. I know this is not of much help but maybe it makes you skip to what I believe will be the end of the story.

[chamlin]

Originally Posted by amagras

Hi there, I did manage to make the blue screens disappear completely: switched to other brand. After months trying to find a fix that was the only solution I could find. I know this is not of much help but maybe it makes you skip to what I believe will be the end of the story.

Oh, I DO hear that loud and clear. Spent last night looking over my options and if this doesn't resolve quickly, will get a Focusrite Scarlett 18i8.

Was your device the Fast Track Ultra?

[amagras]

I got the Scarlett 6i6. You might want to take a look at this and some similar threads before jumping. (I did and decided to go on anyways, Scarletts are awesome for the price)
http://duc.avid.com/showthread.php?t=356584

[chamlin]

Originally Posted by amagras

I got the Scarlett 6i6. You might want to take a look at this and some similar threads before jumping. (I did and decided to go on anyways, Scarletts are awesome for the price)
http://duc.avid.com/showthread.php?t=356584

Thank you, off to read!

[chamlin]

I yield to the Blue Screen gods. Just before hitting the save button (immediately after a take) it happened for the 2nd time today. I'm done.

Called my GC Pro buddy, picking up the Focusrite Scarlett 18i8 today.

And thanks, Amagras for the thread on the driver problems. Doesn't "appear" to be an issue with Sonar, so I'm just going to d(r)ive in.

Heh, heh...Fast Track Ultra in mint condition for sale. :)

[amagras]

Just one more thing. Did you tried installing the last version of the Fast Track driver that worked fine? It worked for me at least on W8 when I rolled back to the previous version of the driver

[chamlin]

Originally Posted by amagras

Just one more thing. Did you tried installing the last version of the Fast Track driver that worked fine? It worked for me at least on W8 when I rolled back to the previous version of the driver

Yes, all the drivers are exhibiting problematic behavior. The two newest iterations both cause the blue screens, and the one prior, that used to work well for me on XP, makes its way to my task bar after install, but the window won't open at all, so I can't access the settings.

It's okay. It will work for someone else on their system. I'll release it and start with the Focusrite tonight. Thanks for your reflections on this. It helped me move forward without spending the next week trying to figure out which of the 3 trillion variables in my PC are causing the problem.