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#21
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Re: Where's my free year of plugins?
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Thank you very much for the information. I did buy a 1-year support / upgrade subscription as part of the bundle I bought. So, wouldn't that entitle me to the "complete" bundle? Also, I see you know this stuff well. If its not too much trouble, could you tell me what "extra few plugins" would be available with the "complete bundle". Thanks, MD
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MD |
#22
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Re: Where's my free year of plugins?
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Justice C. Bigler www.justicebigler.com Lenovo P50: quad-core i7-6820hq, 64GB, 2TB SSD, Win 10 Pro / Protools Ultimate 2023.6 / HD|Native-TB 2018 MacBook Pro: six-core i9, 32GB, 1TB, Monterey / Protools Studio 2023.6, / DVS / DAR, L-ISA Studio Home/mobile: Focusrite Red 8Pre+HD32R / Clarett 4Pre Road/hotel: Roland OctaCaputre / Apogee One |
#23
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Re: Renewal and Complete plug-in bundle
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#24
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Re: Where's my free year of plugins?
I have been checking there for the last month and it always said no products available. The funny thing is after dealing with this tech guy over email for the last month in concern with my issue of not receiving it. i started another support ticket last night. I just logged in to the forum read your reply and I decided to check again and there it was. I checked my email and I had just received a email response from Avid saying my ticket was now closed and this was the ticket that I filled out last night. So I guess doing another ticket got them on it. I don't know why they didn't get me resolved 30 days ago when I filled out the first complaint but they finally taken care of me since I filled out the ticket last night.
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#25
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Re: Where's my free year of plugins?
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Thanks for the response. I guess much of the stuff in the complete bundle is already included, but I would still like to have the rest of them because I have all those and more on my HD rig. And I still think I may be entitled to them somehow. But all this brings me to my next obvious question.......What do you have to do to get older versions of plugins updated to versions that will work with the "new" Pro Tools rigs? I have an enormous investment in premium plugins on an older version iLok that makes it feel kind of dumb to switch to this HDX / Native platform. Is there any established process for getting all that stuff current. I mean I have lot of the better plugins that I guess will not work with the new rig. Or will they? Anybody know? Thanks, MD
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