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  #1  
Old 08-16-2017, 11:37 AM
Kristo Kotkas's Avatar
Kristo Kotkas Kristo Kotkas is offline
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Location: Tallinn, Estonia
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Default Ilok drama! "Authorization exception" error

It looks like there is something wrong with ilok software on S3L & S6L resulting McDSP, Sonnox & Crane Song plugins stopping working. I'll re-post Ryan's fix from Facebook S6L community here too:


Quote:
Ryan O John
16 hrs
If you're using McDSP, Sonnox or CraneSong plugins, do not sync your ilok with license manager. The certificate for license manager has expired, and syncing your ilok may stop plugins from working. Dealing with PACE right now to get this fixed ASAP.

Run this installer, it fixes the PACE timeout FOR S6L and S3L ONLY: http://avid.force.com/pkb/articles/f...-VENUE-systems

For S6L and S3L ONLY:
Exit to desktop by holding control and hit shut down, run this installer,
Double click "return to venue,"
and then restart the system.

Good to go
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VENUE FAQ & download links, useful
AVID VENUE ILok driver download
VENUE Plugin DSP usage

My AVID:
  • Room A > HD4Accel PCI-CustoMac / 192D / PTHD10 / 2 x Artist Mix / Artist Control
  • Room B > HD3Accel PCI-CustoMac / 192D / PTHD10 / 2 x Artist Mix
  • Big Live > VENUE Profile 48/24 + 2nd Snake card, IOx, FWx, HDx, PQ Rack, 8 x PQ Controllers
  • Small Live > S3L-32 + Mac Mini - two systems - combined one 64/32 FOH / Mon setup
  • On stage > Pro Tools on laptop with variety of M-Audio boxes

Last edited by jeffro; 08-16-2017 at 02:44 PM. Reason: Updated the link.
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  #2  
Old 08-16-2017, 01:23 PM
kaiyajoy kaiyajoy is offline
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Default Re: Ilok drama!

Had this issue on S6L, followed this Avid link courtesy of the wonderful folks at McDSP and it fixed the issue.

http://avid.force.com/pkb/articles/f...-VENUE-systems
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  #3  
Old 10-09-2017, 10:11 AM
brinnbacka brinnbacka is offline
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Join Date: Mar 2011
Location: Finland
Posts: 46
Default Re: Ilok drama! "Authorization exception" error

I have the same issue on S6L / 5.3.3.30, even after installing the new PACE -software and failing it with error "-3", which apparently should tell it's already installed. Anyone else with similar issues?
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  #4  
Old 10-11-2017, 12:33 PM
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RyanJ RyanJ is offline
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Default Re: Ilok drama! "Authorization exception" error

which plugins were you seeing that error with?
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  #5  
Old 10-11-2017, 09:54 PM
brinnbacka brinnbacka is offline
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Default Re: Ilok drama! "Authorization exception" error

McDSP and Sonnox, but turns out I just needed to show some internet to the iLok Manager and everything was fine.
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  #6  
Old 10-16-2017, 03:41 PM
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RyanJ RyanJ is offline
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Default Re: Ilok drama! "Authorization exception" error

glad it worked out!
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  #7  
Old 12-20-2017, 03:56 PM
channelaudio channelaudio is offline
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Default Re: Ilok drama! "Authorization exception" error

I was having the exact same issue. Thanks!


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