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  #1  
Old 10-22-2011, 04:04 PM
Bo Walker Bo Walker is offline
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Default Avid Standard Support - question for Avid

Question regarding the info Max has given out re a cheaper way of getting the PT9HD to PT 10HD Upgrade by taking out an Avid Standard Support Contract.

The support contract is a few hundred dollars cheaper than the actual upgrade so it makes absolute sense to buy the contract and get the upgrade this way plus get the great benefit of having Avid support for a year.

Will we be able to purchase Avid Standard Support online from the Avid store?
(UK customers too?)

How soon after purchasing Avid Standard Support would we get our PT10HD upgrade?

If we can't buy this online and get access to PT10 HD download, how do we do this?

Obv there is no sense in buying the upgrade on its own if we can get it cheaper with a support contract. Can we have more information about this please. The links in Avid store just go to single incident purchase and not for the full annual contract.

If Avid don't sell this Standard Support Contract direct through the store can someone recommend a reseller in the UK who can do this and who would expedite getting the PT10 HD upgrade.

TIA
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  #2  
Old 12-07-2011, 08:24 AM
proaudio-plugins proaudio-plugins is offline
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Default Re: Avid Standard Support - question for Avid

I've got the same concern about France or Germany ?
Is there any online store to buy that standard support plan ?
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  #3  
Old 12-07-2011, 09:21 AM
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crizdee crizdee is offline
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Default Re: Avid Standard Support - question for Avid

Quote:
Originally Posted by proaudio-plugins View Post
I've got the same concern about France or Germany ?
Is there any online store to buy that standard support plan ?
Hi,

No, the support plan has to be purchased from your country dealer, i guess as it will be them supplying the support, not Avid US.

I tried with US dealers but they technically could not do it as i am registered in the UK.



Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
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Blinders_Columbia top 40 UK album charts
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PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 Control 24 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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  #4  
Old 12-07-2011, 09:53 AM
lennieh lennieh is offline
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Default Re: Avid Standard Support - question for Avid

It's available in the UK, Mediaspec have it on line £438 inc VAT.

http://www.mediaspec.co.uk/online-st...roduct_id=1368

Pretty sure I've seen it somewhere else in UK but can't remember where...
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  #5  
Old 12-07-2011, 09:57 AM
lennieh lennieh is offline
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Default Re: Avid Standard Support - question for Avid

And these guys have it in Germany

http://www.musicstore.com/en_EN/EUR/...PCM0009973-000

You can get it cheaper if VAT registered in UK but pay fixed rate....
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  #6  
Old 12-07-2011, 10:26 AM
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marrap marrap is offline
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Default Re: Avid Standard Support - question for Avid

another German reseller :

http://www.protools.smm-online.de/Do.../Upgrades.html
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  #7  
Old 12-07-2011, 10:32 PM
proaudio-plugins proaudio-plugins is offline
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Default Re: Avid Standard Support - question for Avid

Thanks. Anything is France ?
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  #8  
Old 12-09-2011, 06:02 AM
lennieh lennieh is offline
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Default Re: Avid Standard Support - question for Avid

Quote:
Originally Posted by proaudio-plugins View Post
Thanks. Anything is France ?
Google is your friend Found this in Belgium is that any good..

http://amptec.be/news/news.php?id=422

They probably speak French
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  #9  
Old 12-13-2011, 01:20 AM
proaudio-plugins proaudio-plugins is offline
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Default Re: Avid Standard Support - question for Avid

Thanks.
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  #10  
Old 12-13-2011, 04:08 AM
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crizdee crizdee is offline
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Default Re: Avid Standard Support - question for Avid

Quote:
Originally Posted by Bo Walker View Post

How soon after purchasing Avid Standard Support would we get our PT10HD upgrade?
Hi,

It seems to be anything from 3-4 days to 3-4 weeks!

Bo, drop me an email chris (at) ukmastering . com I might be ale to help! Will be off the radar now for a few hours whilst travelling.


Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club_Build A Tower top 20 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 Control 24 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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