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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
07-01-2023, 10:15 AM
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Pro Tools Login Issue - FIXED
There’s currently an issue with the login on the Pro Tools Software and is currently being investigated. Users will see a white box where users should log in but appears blank. Users will still be able to use pro tools when closing the blank box.
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-Tope To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support www.topedomingo.com 
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#2
07-05-2023, 10:26 AM
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Re: Pro Tools Login Issue
UPDATE: Team has already found the root of the issue and has something to do with the rate limits for end points (users/servers). This is now being fixed. Will update this post once we get news from the team.
__________________
-Tope To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support www.topedomingo.com
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#3
07-11-2023, 12:38 PM
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Re: Pro Tools Login Issue
⚠️ISSUE HAS BEEN FIXED
server limit has been increased which resolved the issue.⚠️
__________________
-Tope To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support www.topedomingo.com
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