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Old 05-14-2020, 07:40 PM
Samba Samba is offline
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Join Date: Nov 2009
Location: Brisbane
Posts: 156
Default Avid Support

Does anyone know how to:

A) Get any kind of support from Avid.

B) Pay for a support plan

In my account, there is a link named "Avid Advantage support plans". There are a few options, but no way to actually purchase a plan.

If I click "Sign in to the Support Portal", I am taken to a page I can submit for support, but the process is terrible - I went through this a few weeks ago without success.
Even in this portal, there is no way to purchase support.
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