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Old 09-07-2018, 11:47 AM
Darren Harker Darren Harker is offline
Join Date: Jul 2018
Location: London
Posts: 9
Default Application Manager...

The Application Manager says that Pro Tools is 'Not Active' in the Licensing tab even though it is.
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Old 09-07-2018, 12:16 PM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,339
Default Re: Application Manager...

Your product in my.avid.com wasn't showing the correct iLok User ID so I corrected that. Please try again (Clear Cache/Sync in AppMan) and reply to your case email notice if still having trouble. Thanks!
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