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Old 09-03-2018, 06:57 PM
gthm's Avatar
gthm gthm is offline
Join Date: Sep 2009
Location: NJ/NY
Posts: 124
Default Charged twice for this month's subscription?

I think I was charged twice for September's subscription yesterday...

Anyone else?

Don't know how or who to contact at Avid, it's so confusing..
Pro Tools 2019.6
Mac OS 10.14.5
iMac (Retina 5K, 27", late 2014)
(4.0GHz i7, 32GB RAM, 512GB SSD internal)
Apogee Ensemble Thunderbolt
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Old 09-03-2018, 09:13 PM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,339
Default Re: Charged twice for this month's subscription?

Started a support case for you to look into this, but you could do that or call using your product's System ID to get assistance.
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