Account Login Issues

[Sugarnutz]

When I'm on my Samsung Tab S tablet I can't seem to be able to login to my Avid account even though I'm positive my credentials are correct. On my desktop all's good. Figure?

[seanbil]

Originally Posted by Sugarnutz

When I'm on my Samsung Tab S tablet I can't seem to be able to login to my Avid account even though I'm positive my credentials are correct. On my desktop all's good. Figure?

Check that your tablet's browser has cookies enabled. If that doesn't help then your tablet's web browser probably doesn't have full browser capability. That's actually common for portable devices. Without having to look into it, I'd probably guess that Avid's website might have some additional browser requirement in order to log in, such as Adobe Flash.