pan pot/knob missing from audio track

[Ianoh]

hi, I seem to be quickly becoming a regular here looking for information on almost every step of my young pro tool journey
my problem today is the pan pot/knob, it seems to disappear whenever I change my output to a mono output on the audio track (mono).
I'll open up pro tools and create a new session and then create a new audio track (mono), and then choose the output for this track to "main output L/R mono" and as I choose this the pan pot seems to disappear. Is this normal?

thank you in advance

[JFreak]

If your destination is mono, where would you pan it? This is expected behaviour...

[Ianoh]

ahhhh ok, thank you...so I should keep my output on "main output L/R stereo"?
The pan pot does reappear when I do this. But the problem with this is when I change the output back to "main output L/R stereo", the volume is really weak and a bit crackly on this output, unlike the "main output L/R mono" where its loud and clear. Any suggestions or pointers in the right direction?
thanks again

[JFreak]

Maybe you're trying to overdo it? Not seeing your mixer I'm just guessing.

Start with only one main l/r output and every other channel routed straight there. If you want a reverb, have an aux track that is also routed to your main stereo output and then have a send from audio channel to that track.

If a channel sounds weak, maybe other tracks sound too strong? Turn up your volume on your monitors and turn the loud tracks down. See if it helps.

[Ianoh]

you could be right, I could very well be over doing this, its all new territory for me here .....I've started a new session, and created just the one audio track (mono), with the input routed to "input 1/input 2.L (mono)" and the output routed to "main output L/R stereo".
It seems when I move the pan pot left or right the crackling disappears and the volume greatly improves. But the pan pot is not panning the guitar, just improve the quality of the output signal.
Should I be setting up my audio track as stereo instead of mono from the beginning? This would go against the tutorials ive been watching online.

[JFreak]

there is something over-complicated in your io setup. fix that and you'll understand

[its2loud]

There are drivers for your interface on the Kontakt website for Mac and PC. Just because you don’t think you need drivers, the software could update firmware bugs in the hardware.

If you use the Mac IO to listen without the interface and everything works as it should then the problem lies with the interface. It’s hard to determine the source of the problem with piece meal information. Hope you get it sorted.

[Ianoh]

hi ChuckS, Ive attached a screenshot of bus tab set up

[Ianoh]

hey its2loud, thanks, ill head straight for the interfaces website and download the drivers and see if it hopefully helps

[ChuckS]

The output is mapped to unavailable physical outputs. Click on the default button on the Bus tab and what happens. Post another picture. Both the Mac and PT recognized the interface at one point because the I/O is correct for the KA6, but for some reason one or both is not seeing the interface now.