Avid Pro Audio Community

disgruntledyeti · #1 04-22-2018, 10:52 AM

I purchased my perpetual licenses for Sibelius and Pro Tools for Education back in 2015 and 2016. I had a few issues with my computer and did a system restore about a week ago, which meant I needed to reinstall the applications. However, when I signed back into my Avid account, the download links have disappeared from my account. When I searched for the products in purchase history I could only find Pro Tools in there but not Sibelius!

Any help would be greatly appreciated!

jeam25 · #2 04-22-2018, 10:55 AM

Hi im referring this for you !

DigiTechSupt · #3 05-10-2018, 09:44 AM

Quote:

Originally Posted by disgruntledyeti

I purchased my perpetual licenses for Sibelius and Pro Tools for Education back in 2015 and 2016. I had a few issues with my computer and did a system restore about a week ago, which meant I needed to reinstall the applications. However, when I signed back into my Avid account, the download links have disappeared from my account. When I searched for the products in purchase history I could only find Pro Tools in there but not Sibelius!

Any help would be greatly appreciated!

Hi,
You might be signing in with a different Email address. Please try a different Email you remembered registering. Maybe try [email protected]?

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