Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-07-2016, 12:06 PM
metalmixer metalmixer is offline
Member
 
Join Date: Mar 2016
Location: San Francisco
Posts: 214
Default Avid Account not resetting password

Seems someone has gained access to my clients Avid Account and Avid password reset is not working.
Reply With Quote
  #2  
Old 12-07-2016, 04:13 PM
Shan's Avatar
Shan Shan is offline
Moderator
 
Join Date: Mar 2001
Location: Vancouver, B.C.
Posts: 13,546
Default Re: Avid Account not resetting password

I escalated this to the proper channels at Avid for you.

Shane
__________________
Pro Tools Power User Editing

Give your plug-ins a facelift...and skin 'em!
__________________

"Music should be performed by the musician, not by the engineer."

Michael Wagener 25th July 2005, 02:59 PM

__________________

Pro Tools|HD Native 9.0.1 | Pro Tools|HDX 10.2 | Studio One | REAPER 4.22 | HD OMNI | HoboMac Pro 2.26Ghz Quad-Core | W7 Ultimate 64-bit
Reply With Quote
  #3  
Old 12-15-2016, 02:14 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,339
Default Re: Avid Account not resetting password

Quote:
Originally Posted by metalmixer View Post
Seems someone has gained access to my clients Avid Account and Avid password reset is not working.
Don't know who they are and can't find a case from you. Were you able to resolve this?
__________________
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
FS: Pro Tools HD 11/10 Bundle License With iLok Account & Avid Account Jan Pasemann Buy & Sell 0 12-18-2015 06:58 AM
No longer have my email or password to Avid Account bryced87 Pro Tools 11 1 09-22-2015 04:29 AM
Password reset needed for Scorch account anthonyzerillocomposer Avid Scorch (iOS) Forum 2 06-19-2015 08:57 AM
Master Account Username Password Change rforrest General Discussion 0 03-13-2014 02:44 PM


All times are GMT -7. The time now is 01:54 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com